Employment Support Specialist - Scarborough
5 hours ago
Job description
Employment Type:
Full-Time, Contract
Position Status:
New Position
Work Hours: 35 hours per week
Salary:
$52,789 annually (Level 5), plus comprehensive benefits
Contract Duration:
April 1, 2026 to March 31, 2027
Location: 3090 Kingston Rd, Scarborough, ON M1M 1P2
Internal Application Deadline:
Monday, March 2, 2026
External Application Deadline:
Wednesday March 4, 2026
JOIN OUR TEAM
YWCA Toronto strives to uphold anti-discrimination practices and anti-oppression principles to ensure that the rights of all individuals are respected and protected.
We work to promote a climate that is welcoming of all women and individuals who identify as Trans, intersex, non-binary, agender, and/or Two-Spirit.
We encourage applications from women and gender diverse people from all races, ethnic origins, religions, abilities and sexual orientations.
The Employment Support Specialist, is responsible for assisting unemployed individuals with their career, employment and training goals under the Job Search Assisted Services component of the Integrated Employment Services (IES) model and for contributing to quality service delivery.
They are required to maintain an effective working relationship with the team and the extended community in accordance with the Mission and Policies of YWCA Toronto.
ABOUT YWCA TORONTO – YWCA EMPLOYMENT CENTRE (3090 KINGSTON ROAD)YWCA Toronto Employment Centre 3090 Kingston Road is a customer-focused program model for job seekers and employers, with focus on women, young women and gender-diverse people.
The YWCA Toronto Employment Centre is funded by the Ministry of Labour, Training and Skills Development through their Employment Ontario Division (EO).
We act as a one-stop service for all jobseekers and employers.We use our resources to support all job seekers, especially those more distantly removed from the workforce, to reach their goals.
KEY RESPONSIBILITIES
Responsible for 10 monthly job starts (employment outcomes)
Follows up with clients at least once per month to monitor clients' progress.
Ensures that comprehensive case notes and other written documentation and statistics for each file is consistently up to date in the FFAI and CaMS databases
Identifies employment barriers and provides appropriate referrals to other services.
Assists clients with the application process for job placements and completes Broker Incentive Agreements, as applicable.
Prepares requests for clients' financial supports as needed
Conducts follow ups with clients who exited the program to capture information on job status and to offer further support.
Administers employer contracts, including processing financial incentives, payments, and Employment-Related Financial Supports in a timely mannerConducts site visits at employer premises, including outside regular office hours as needed, to
arrange and monitor work placement opportunities both before and during the job placement
Conducts outreach to employers, community resources and programs
QUALIFICATIONS
In-depth knowledge of an academic discipline normally acquired through the completion of an undergraduate degree (examples: Adult Education, Career Counselling, Social Science or equivalent).
Work involves application of theoretical knowledge to job-related problems. (Cases for Equivalency will be considered);1-3 years of experience in related field.
Group Facilitation and Life Skills Training is required.
Strong knowledge of Employment Ontario ES model and other employment sector programs.
Specialized training and experience in vocational testing and interpretation.
Ability to operate in an environment that has minimal supervision and where considerable judgment and critical analyses are required.
Experience in dealing with conflicts and diffusing contentious situations.
Demonstrated ability to work under pressure and to adapt to program changes when required.
Commitment and ability to work with diverse groups.
Strong organizational and interpersonal skills.
Strong written and verbal communication skills.
Proficiency in MS Office Applications and online communication platforms.
WHAT WE OFFER:
Comprehensive Medical, Vision, and Dental Coverage
Life Insurance and Long-Term Disability Benefit
Multi-Sector Pension Plan:
Employer's contribution of 5.75% and Employee Contribution of 3.25%
Time off:
Starts with 20 Vacation Days, 1.5 Days Per Month Sick Leave, 12 Paid Holidays, Health Promotional Days and 4 Float Days
Other Benefits:
Child Care Benefits, Maternity/Parental Leave Supplementary Employment Benefits, Educational/Sabbatical Leave, and Financial Assistance for Professional Development
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