Manager, Data Service Delivery - Toronto, Canada - TVO Ontario Educational Comms. Authority

TVO Ontario Educational Comms. Authority

Verified Company

Toronto, Canada

4 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Title:
Manager, Data Service Delivery

Division:
Digital & Innovation

Reports To:
Director, Research and Data Science

Location:
Toronto, Yonge & Eglinton (on the Yonge subway line)

TVO Media Education Group ) is a social impact organization at the intersection of digital learning, journalism, and immersive storytelling. As creators of award-winning content, we are on a journey to build a more informed, knowledgeable, and educated Ontario.

We are unapologetic about our purpose — everything we do is about inspiring learning that changes lives and enriches communities.

That is our why.

A Culture of Inclusion and Belonging
At TVO we welcome the unique contributions that you can bring.

We foster an environment where everyone is heard, feels valued and has an equal opportunity to reach their full potential.

We are committed to learning, and we learn better together with a diverse team of employees that are respected, valued, and encouraged to bring their authentic selves to work every day.

With this goal in mind, at TVO we celebrate individual differences, knowledge, self-expression, and talent. At TVO, we recognize the importance of using anti-oppression practices, both within our organization and in our content.

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Who We Are
As part of an ambitious new strategic vision, is transforming itself and the digital learning and media landscapes.

We know we are a better organization when we honour our commitments, when we thrive with diverse voices, when we value bold thinking, and embrace change.

We understand and celebrate that we are better together.

We are proud to be named a Greater Toronto Top Employer of 2023, recognized for our work-life balance, mental health supports, company culture and flexibility.

This is a testament to the impactful work we do for Ontarians every day.

It is also a reflection of how quickly we have responded to employee feedback about how, when and where they want to work.

The Opportunity
Are you passionate about data and how it can drive business decisions? Do you have experience in leading cross-functional teams to deliver data products that solve customer problems? If so, we want you to join our team as a Manager for Data Service Delivery

How you will make an impact
You will be responsible for guiding the development and management of data-centric products and integrations that leverage our organization's data assets to create value for our customers and business:

_Implementation:_ Lead the adoption and continuous improvement of agile practices within the data product development team, ensuring a smooth workflow and efficient delivery.

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Product Strategy:

_ Develop and communicate a clear product vision and strategy for data-related products, aligning them with business objectives and customer needs.

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Board Management:
_ Create and maintain agile boards and points scoring to visualize work, track progress, and manage work items effectively.
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Work Item Prioritization:
_ Collaborate with cross-functional teams to prioritize work items based on business value, customer impact, and dependencies.
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Flow Optimization:

_ Monitor and optimize the flow of work through the agile system, identifying bottlenecks and implementing solutions for continuous improvement.

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Data Expertise:

_ Leverage a deep understanding of data management, analytics, and technology to guide data product development and ensure data quality and relevance.

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Stakeholder Collaboration:
_ Work closely with data engineers, data scientists, designers, and business stakeholders to align product development with strategic goals.
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Data Governance:
_ Oversee data governance practices within the data product team, ensuring data privacy, security, and compliance.
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_User

Centric Focus:_ Prioritize user needs and feedback to enhance data products, creating user friendly and valuable solutions.

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_KPI Tracking:_ Define and monitor key performance indicators (KPIs) related to agile and data product success, making data-driven decisions.

What you will bring to TVO

Minimum of seven years of related experience (preferably in education & media).
Experience in research and analysis
Experience in digital product development and management
Substantial experience in Agile/Scrum environments
Bachelor's degree in business, marketing, communications, project management, statistics, or related field.
Detailed knowledge of Google Analytics
Experience with social media measurement software.
Strong understanding of relational databases including SQL, mySQL and NoSQL
Knowledge in one or more of the following specialty areas is an advantage: Digital Product Development, MySQL, big data sets, R, Tableau, SWOT analyses, conjoint analysis.
Strong spreadsheet skills and presentation experience.
A highly motivated team player, organized, strategic thinker and passionate about the education and media industries.
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