Intermediate Middleware Specialist - Toronto, Canada - AMANST Inc

AMANST Inc

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

AMANST Inc. is looking for
Intermediate Middleware Specialist for a contract opportunity with Ontario Government.

Estimated Business Days: 250 days

Must Haves

IBM WebSphere Application Services/NDM/Liberty
IBM DataPower
Deployment Automation
Middleware monitoring tools e.g. ITCAM
Cloud technology including Kubernetes/Ansible
Experience with ITIL best practices for IT service Management including:
Change management
Incident Management
Problem Management
Configuration Management
Experience with the system administration of Oracle Solaris (Sun Solaris) and Red Hat Enterprise Linux

Nice to have

Public Sector Experience

Skillset:

IBM DataPower
Deployment Automation
Middleware Monitoring tools e.g. ITCAM
Cloud technology including Kubernetes/Ansible

Experience with ITIL Incident Management process
Experience with ITIL Change Management process
Experience with Remedy/eSMT or other service management tools
Experience with reporting tools and data visualization e.g. Power BI
Demonstrate strong communication and problemsolving skills
Experience with standard MS office suite
Demonstrate initiative and responsiveness

Experience and Requirements

General Project Coordination and Communication - 30%

Experience with coordinating and leading initiatives with both technical and business stakeholders
Excellent verbal communication skills; ability to explain complex, highly technical information to nontechnical colleagues using clear, simple language
Excellent analytical and problemsolving abilities
Experience with planning and implementation of changes
Experience with developing project scope documents and project plans
Experience creating and maintaining documentation for operational procedures
Experience with using Microsoft Office and other tools to automate processes, analyze data and create reports or data visualization

Service Management - 30%

Experience with ITIL best practices for IT Service Management including: Change Management

Incident Management
Problem Management
Configuration Management

Experience with Remedy/eSMT or other service management tools

in an IT support environment

10+ years of handson experience managing incidents, problems, and service request through their lifecycle. Including documenting, tracking, and monitoring to ensure timely resolution in line with SLAs
Experience with reviewing data and producing analyses, reports, and data visualizations

Middleware Support - 35%

Experience with handling fluctuating workloads, conflicting priorities, and concurrent activities in an IT support environment
10+ years of handson technical working experience with the systems administration of Oracle Solaris (Sun Solaris) and Red Hat Enterprise Linux (RHEL).
10+ years of handson technical working experience with IBM Websphere/Liberty/NDM
Understanding of DevOps and CI/CD concepts and tools e.g. Jenkins/Ansible, etc.
Experience with Axway SecureTransport or similar FTP/SFTP system
Development experience or exposure to DataPower platform is an asset
Development experience with Informatica, IBM MQ, IBM ACE is an asset
General exposure to cloud based computing solutions and concepts
General exposure to network topologies (firewalls, load balancers, DNS)

Public Sector Experience - 5%