Fragrance Selling Specialist - Canada - Acqua Di Parma
2 weeks ago
Description
General Summary:
The Fragrance Specialist is responsible for providing outstanding customer service, meeting personal sales, demonstrating superior product knowledge to customers, and creating a shopping experience that will make the customer feel welcome and comfortable.
Additionally, the Fragrance Specialist is responsible for becoming an expert on the Acqua Di Parma fragrances as well as developing and impacting sales through the growth and implementation of the preferred customer list.
Principle Duties and Responsibilities:
- Acknowledge customers in a friendly and helpful manner within 30 seconds of their entry into the area
- Handle all returns courteously and professionally
- Sell fragrances and related merchandise according to customer service techniques and professional selling skills
- Reinforce customer's selection and package merchandise with care
- Invite customers to come back and thank them by name whenever possible
- Develop extensive product knowledge for the merchandise in the department by reading vendor tags, pamphlets, and attending training classes in order to communicate it to the customer
- Responsible for achieving personal sales goals
- Determine customer needs based on personal features and other customer preference related factors
- Ensure proper presentation, organization, storing, and replenishment of stock
- Alert Fragrance Counter Manager or GSM of Cosmetics and Fragrances of inventory and other inaccuracies
- Maintain good housekeeping standards
- Ensure work area is free from hazards and work in a safe manner
- Adhere to Loss Prevention control and compliance procedures
- Be in compliance with all hygiene standards
- Perform other duties as needed
Job Specifications:
Education/Experience:
High School Diploma or equivalent. Previous selling experience is required, preferably in fragrances.
Language Skills:
Ability to read, write and speak French & English
Physical Demands:
This position requires constant moving, talking, hearing, reaching, and standing. Must be able to stand for at least two consecutive hours. Must be able to lift at least 30 lbs.
Other skills:
Superior organizational and time management skills. Must be able to multi-task in a fast-paced environment. Must be able to build relationships and influence others. Must possess a thirst for knowledge.
Job Types:
Part-time, Freelance
Salary:
$20.00-$25.00 per hour
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Weekend availability
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