Production Specialist - Ottawa, Canada - Lowe Martin Company Inc

Lowe Martin Company Inc

Verified Company

Ottawa, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Join Our Growing Team in OTTAWA as a Production Specialist

You also have demonstrated organizational skills with fantastic verbal and written communication skills and ultimately enjoy working in a fast-paced, deadline-oriented environment.

At Lowe-Martin, you'll work on prestigious projects for some of the most recognizable organizations in Canada. You'll enjoy a collaborative work environment that's healthy, safe and inclusive. We offer competitive pay and benefits packages and provide opportunities for professional growth and continuous learning.

WHO ARE WE?
Lowe-Martin provides innovative communication solutions that help our customers improve their communications and reduce their cost of doing business. We're a privately owned company that has been in operation since 1908.

Our focus on sustainable growth has earned us recognition as the "Most Progressive Printer in Canada." Our customers value our exceptional performance and awesome customer service.

***: The Production Specialist is an expert with skills and knowledge in Project Management and/or Technical knowledge in the areas of Production Services and Manufacturing. Their primary responsibility is to support and manage jobs through Production Services and Manufacturing, contributing to job dockets and ticket details. The Production Specialist manages communications of delivery issues, additional costs or other issues as necessary.

Responsibilities also include:

Define project scope, goals and deliverables that support business goals in collaboration with clients, senior management, and stakeholders.
Ensure complete and accurate information for finalized job ticket/docket
Manage product change requests throughout life cycle of product
Coordinate designated outsourced products
Monitor proof deliveries and approvals
Maintain critical dates
Ensure jobs are delivered to the customer on time/as per schedule
Communicate with client and or Sales Executive
Review products to find additional manufacturing efficiencies and cost savings
Adherence to all Lowe-Martin procedures and policies, including Health and Safety, ISO and FSC

EDUCATION:

Completion of High School diploma or equivalent
Postsecondary education or college/university in the graphic arts/print media

EXPERIENCE / KNOWLEDGE:

Minimum of three (3) years experience working in a fastpaced print environment
Knowledge of principles for providing awesome customer service including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Thorough print knowledge is essential: Sheetfed, Digital printing, Direct mail, Variable printing, Warehousing and Bindery/finishing

SKILLS:

Excellent communication skills, both oral and written
Dedication to client requirements and service excellence are priorities in this role
Strong math skills
Highly organized, detailoriented and quality consciousness are essential
Creative and innovative solutions orientated and willing to think outside of the box
Accuracy in tracking work in progress and followup on order status with various internal departments
Accuracy and effectiveness translating client order specifications to internal docket instructions
Ability to adjust changing priorities and maintain critical priorities
Able to work with mínimal supervision; selfmotivated and resourceful
Bilingualism (English/French, verbal and written) is a definite asset
Positive attitude and energy focused on Awesome Customer Service
Strong technical proficiency with computers
Effective deadline management and project management skills

**Lowe-Martin is an equal opportunity employer. We are committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act. Let us know how we can accommodate you to participate in the recruitment process.