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Strategy Manager - Vancouver, Canada - TELUS

TELUS

Verified Company

Vancouver, Canada

1 month ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Location:

Vancouver, British Columbia, CA- Req ID: Jobs by Category: Operations- Job Function: Planning and Analysis- Status: Full Time- Schedule: Regular
Be a part of a transformational journey with innovative talent and leading edge technologies.

Join our team and what we'll accomplish together
We enable national home solutions to our customers through technician field operations.

The Acquisition Field Integration team is a high-performing team on a journey to drive national enablement for TELUS home solutions through workforce optimization, customer experience improvements and cost transformation across our end-to-end value chain.

Our passion is turning acquisitions into actionable business transformation through operational integration.

We are seeking a forward thinking individual with a passion for transformation, process design and change management to join our small but growing team.

On our team you can count on diversity, a motivating yet fun dynamic, work-life flexibility, high levels of collaborative decision making and support, and an opportunity to learn from and influence decisions across an impressive network of experienced operations-focused team members.

What you'll do

As a Strategy Manager, you will play a key role in planning, managing and delivering projects that will pursue integration and efficiencies in TELUS field operations.

Your role will be critical to ensuring we build an integrated national field team to consistently support our customers end-to-end.

Contribute to crossworking group interlock spanning TELUS
Establish cost and customer impact linkages to key process improvements and operational policies
Develop and implement change management plans for impacted stakeholder
Create and launch standardized field operation acquisition integration playbook for new acquisitions
Identify, assess and implement new project opportunities for integration related to system, people, product and process
Build financial business cases and validation to support initiatives

Reporting to the Manager, Program Office this position is accountable for end-to-end delivery of overall projects including benefits management to drive standardization and governance across all field operations.

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What you bring

Proven track record in project management to drive successful long term change from assessment to completion
Passionate for change management and stakeholders to bring teams through business transformation
Confident in driving innovative solutions through process improvement for challenging problems which will shape our workforce
Strong reputation for being selfdriven and highly motivated to take initiative
Exemplary analytical skills with the ability to ask insightful questions
Recognized as a strong collaborative team player with great communication skills

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