General Manager - Cheticamp - JMC HR Consulting

Description

JMC HR Consulting is pleased to partner with Chéticamp Co-op in the search for their next General Manager, a senior leadership role overseeing the overall performance, sustainability, and day-to-day operations of one of Cape Breton's most established and community-rooted co-operatives.

Reporting to the Board of Directors, this fully on-site position requires a visible, steady presence and close collaboration with store managers and staff to ensure operational excellence while advancing longer-term strategic priorities. The role offers meaningful Board engagement, strong influence across the organization and community, and transition support through overlap with interim leadership. Relocation support, including potential housing assistance, may be available for the right candidate.

Living and Leading in Cape Breton

For the right leader, this role combines meaningful executive responsibility with a grounded, people-centred environment. It is well suited to someone who values stability, connection, and leadership that is present and practical, without the pace or pressure of a large urban setting.

This role is based in Chéticamp, a historic Acadian community on the west coast of Cape Breton Island, where the Cabot Trail meets the Cape Breton Highlands National Park and the Gulf of St. Lawrence stretches out beyond your doorstep.

Chéticamp offers a way of life that is grounded, connected, and community-driven. Daily life is shaped by short commutes, familiar faces, and strong local relationships. French language and Acadian culture remain central to the community's identity, alongside a welcoming and growing English-speaking population.

For those drawn to lifestyle as much as leadership, the area offers:

• A slower, more manageable pace without stepping away from professional responsibility
• Coastal living with easy access to hiking, trails, ocean views, and outdoor recreation year-round
• A strong sense of belonging, where leadership is visible, valued, and impactful
• Lower congestion and cost-of-living pressures compared to larger urban centres

Chéticamp is well suited to individuals or families considering a move from busier regions of Atlantic Canada, Quebec, or elsewhere in Canada, and who are motivated by the opportunity to integrate into a close-knit, purpose-driven community.

For the right leader, Cape Breton is more than a place to work. It is a place to put down roots, contribute meaningfully, and build a long-term future while leading a complex and essential organization.

About the Organization

Founded in 1937, Chéticamp Co-op is a long-standing co-operative with more than 2,700 members. The Co-op operates a diversified group of businesses, including:

• A full-service grocery store
• Home Hardware and building supplies
• Rental properties supporting staff and community needs

The Co-op plays a central role in the local economy and community, and its success is closely tied to strong leadership, sound financial management, and trusted relationships with employees, members, and the Board.

Key Responsibilities

• Balance strategic leadership with hands-on operational oversight, advancing the Co-op's future growth while ensuring strong day-to-day performance
• Provide overall leadership for the Co-op, setting clear direction, accountability, and a strong, values-driven culture
• Lead the execution of the Co-op's strategy, translating Board priorities into practical, measurable actions
• Oversee day-to-day operations across all business lines, ensuring safe, efficient, and reliable service delivery
• Coach and support store managers and leaders to drive performance, alignment, and consistency
• Manage employee relations, performance, and change in a fair, direct, and respectful manner
• Provide financial oversight, including budgeting, forecasting, and monitoring performance against goals
• Serve as the primary link between management and the Board, providing clear reporting and professional advice
• Represent the Co-op in the community and build strong relationships with members, partners, and stakeholders
• Act with professionalism and cultural awareness in a bilingual environment

Ideal Qualifications

• Senior leadership experience in retail, operations, or a multi-business environment
• Strong people management and employee relations capability
• Financial literacy, including budgeting and financial reporting
• Experience working with or reporting to a Board of Directors
• Degree or diploma in Business, Management, Finance, Human Resources, or a related field
• Bilingualism (French and English) is a strong asset and highly valued
• Approachable, steady, and respected as a leader
• Willing to be present, accountable, and hands-on
• Motivated by long-term impact rather than short-term optics
• Ability to lead change with credibility and consistency
• Clear, practical communicator with sound judgment

Why This Role

This is a senior leadership opportunity for someone who wants meaningful responsibility, strong Board partnership, and the chance to lead an organization that is deeply connected to its community.

It is well-suited to a leader seeking impact, stability, and a sustainable pace, while still managing a complex organization.

• Interested candidates can apply here or send their resume to Chantal Shaw ). We thank all interested applicants; however, only those selected for an interview will be contacted.