Outside Sales Support Specialist - Ottawa, Canada - Cooper Equipment Rentals
Description
Build your Career at Cooper Equipment Rentals
We are looking for a _
customer-oriented_, _
motivated _individual to join our professional team as an
Outside
Sales Support Specialist at our
Downtown Ottawa branch (Ottawa Region).
Please note, to be considered for this position applicants should currently be residing in Canada and legally entitled to work.
Why Work with Us? Perks
- Competitive salary
- Excellent benefit package with premiums paid by the company
- RRSP Match
- Company car + Gas card
- Boots/Shoes Allowance, Clothing and PPE provided by the company
- Safetyminded organization
- Continuous training, learning and development opportunities
- Funloving work environment with strong social responsibility
What You'll Be Doing
- Duties and Responsibilities:_
- Enter customer information and notes from outbound sales calls into the CRM.
- Act as a main point of contact for assigned accounts.
- Answer telephone inquiries from customers and sales representatives and assist with processing rental requests; escalate and communicate professionally & effectively.
- Coordinate with the Service Department regarding service/repair issues pertaining to assigned accounts.
- Assist Outside Sales Representatives with sales calls to jobsites and offices.
- Participate in sales & promotional events (ie. trade shows, open houses, customer appreciation, etc.)
What You'll Bring to the Team
- Qualifications and Requirements:_
- Entry level position in sales and customer service with a strong desire to learn and develop as a sales professional in the longterm.
- Minimum Grade 12 diploma or equivalent; postsecondary diploma _is an asset_.
- Bilingual (English and French) _is preferred_.
- Strong drive for results and very customer oriented with excellent prospecting and needs analysis skills.
- Outgoing personality and ability to conduct cold calls to generate new business.
- Exceptional written and verbal communication skills; both inperson and over the phone.
- Experience in the equipment rental industry or a closely related industry _is an asset_.
- Very comfortable with computers knowledge of Systematic, CRM systems & Microsoft Office _is a definite asset_.
- Solid team player and selfstarter with excellent time management and organizational skills.
- Ability to work effectively as part of a team as well as independently.
- Valid G driver's license and satisfactory driver's abstract.
- Available to travel to customer sites and between branches within Ottawa
- Gatineau.
Want to learn more about this as well as other opportunities at Cooper? Visit our Careers page to view Day in the Life videos
.
Who We Are:
Operating since 1972,
Cooper Equipment Rentals is a full-service construction equipment rental company. We specialize in the rental of compact, aerial and heavy construction equipment for the contracting community.
We have grown to over 70 strategically placed branches across Canada and pride ourselves in exceptional customer service provided by our highly trained team.
_And we're growing_
RG - C65
Job Types:
Full-time, Permanent
Benefits:
- Casual dress
- Company car
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Onsite parking
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care
- Wellness program
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Work Location:
On the road
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