Planned Maintenance Coordinator - Kitchener, Canada - Wellington Dock & Door

Wellington Dock & Door
Wellington Dock & Door
Verified Company
Kitchener, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

We strive to be a _
"Great Place to Work"_, we are a company where dedication, hard work, good judgement and results are recognized and rewarded.


Wellington Dock & Door is an industry-leading industrial overhead door, loading dock & facilities maintenance company servicing Southwestern Ontario region.

We are a family owned company that is built on hiring the best people in the industry that embody our core values of:
trust, hard work and passion.

We are proud to be an equal opportunity employer. If you are looking for a
career that you can grow and advance in, then we have an exciting opportunity for you


Position Overview:

We are currently seeking a highly motivated, career orientated individual to work out of our Kitchener facility as a Planned Maintenance Coordinator.

You will be responsible for assisting with coordinating, developing, supporting, and scheduling a team of field service technicians. Other duties include creating and maintaining service records, preparing quotes and other general office duties as required.


We offer:


  • Competitive salary
  • Fully paid company benefits
  • Paid training
  • Hybrid work environment (Combination of in office & remote)
  • Commission on planned maintenance quotes you prepare

Responsibilities include:


  • Acquire information to determine and schedule customer service needs.
  • Conduct customer follow up to ensure work was completed correctly and on time.
  • Prepare quotes based on information from field inspections.
  • Oversee and direct the activities of the planned maintenance team, in coordination with the Operations Manager.
  • Ensure efficient management of technicians.
  • Assure all support is provided when needed.
  • Communicate solutions, successes and opportunities for service channels to supervisor.
  • Assist with the planning and implementation of servicerelated programs and enhancements.
  • Assist with administrative processes.
  • Ensure compliance with company policy, procedures, and applicable regulations.
  • Update and maintain information on services being implemented or provided, its progress, and any other related information.
  • Keep current with ongoing changes in new technology and adapt accordingly.
  • Perform other duties relevant to the position as required

Qualifications:


  • 1 to 3 years of office experience and preferably in a commercial environment
  • Strong organizational skills and attention to detail
  • Self Motivated and results oriented
  • Ability work independently and as part of a team
  • Demonstrated ability to multitask and prioritize
  • Ability to react well under the pressure

Job Types:
Full-time, Permanent


Salary:
$35,000.00-$55,000.00 per year


Benefits:


  • Automobile allowance
  • Casual dress
  • Company events
  • Dental care
  • Employee assistance program
  • Extended health care
  • Onsite parking
  • Paid time off
  • Work from home

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Commission pay

Work Location:
Hybrid remote in Kitchener, ON N2B 2E1
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