Debt Collector - Markham, Canada - Solomon Jones LLP

Solomon Jones LLP

Verified Company

Markham, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Solomon Jones LLP is a boutique-style firm representing many creditors nationally.

Our firm takes pride in its culture and the way we provide the first-class service to our clients, adverse parties, and other professionals we deal with.

Collector Job Responsibilities:

Works with coworkers to set debt collection strategies.
Keeps detailed notes and records of all communications and actions.
Answers questions debtors have about billing statements.
Negotiates partial repayments and payment plans when possible.
Vets and advises upper management of when a case should be set to be placed in the litigation process.
Keeps track of payment due dates and sends reminders.
Updates the account status when the debt has been paid.
Sends necessary paperwork to debtors promptly.
Maintains confidentiality and the utmost discretion.
Collaborates with our paralegals if legal action is required.
Uses debt collection software, skip tracing software, and public records databases.
Complies with all federal and provincial laws and regulations as well as company policies.

Collector Qualifications and Skills:

Collaborates with coworkers and has strong interpersonal skills.
Excels at customer service and negotiation and stays calm and professional.
Learns quickly and has strong problemsolving and critical thinking skills.
Communicates effectively and has strong written and verbal communication skills.
Works well independently and has strong project management and organization skills.

Education and Experience Requirements: