Receptionist & Office Assistant - Winnipeg, Canada - Economic Development Winnipeg

Description

Economic Development Winnipeg (EDW) is in search of a vibrant, collaborative, customer-centric and purpose-driven individual to join our team. If you're brimming with energy, thrive in collaborative environments, and are passionate about making a tangible difference in the fabric of Winnipeg's community, then this opportunity is for you. As a natural ambassador for all that makes Winnipeg exceptional, your enthusiasm and commitment will play a pivotal role in driving our city's growth and prosperity. Come be a part of our dynamic and expanding team, where your passion meets purpose

POSITION SUMMARY

Economic Development Winnipeg's (EDW) mission is to promote and influence economic growth in Winnipeg. The team is made up of passionate Winnipeggers who build connections across our city and diverse industries to lead, facilitate and promote Winnipeg's economic development and tourism efforts. With a flexible, respectful, and dynamic work environment, EDW is an ideal place to expand your knowledge and build your career.

The Receptionist & Office Assistant is a critical member of the EDW team. As the first point of contact for our esteemed visitors and callers, our receptionist plays a pivotal role in setting the tone for excellence and hospitality. We're seeking more than just a friendly attitude; we need someone whose positive attitude radiates, whose energy is contagious, and who can seamlessly multitask, effortlessly juggling a variety of duties with ease and efficiency. The Receptionist & Office Assistant reports to our Office and Human Resource Manager, within the Corporate Services department.

RESPONSIBILITIES/FUNCTIONS

• Greet and direct visitors in a friendly and professional manner, ensuring a high level of customer service excellence.
• Answer, screen and forward phone calls to appropriate parties, providing information and resources to callers as needed.
• Monitor general information inboxes, gather information and responses from the appropriate department and provide timely responses.
• Arrange for local courier services and distribute incoming mail/parcels to appropriate departments and parties.
• Collect, distribute, open and date-stamp mail.
• Coordinate the booking and setup for meeting rooms and boardroom; ensuring that there is coffee/water/cups when we have external visitors and checking with the meeting organizer with respect to any food requirements.
• Order, receive and store office and kitchen supplies and maintain an inventory list.
• Prepare and perform bank deposits.
• Assist with accounting administrative tasks, including entering invoices into the accounting system, following up with vendors for banking details, pulling financial reports, and more.
• Ensure storage area and supply cupboards are kept neat and organized.
• Handle basic IT support needs including engaging our IT service provider when needed, providing assistance with basic tech issues such as troubleshooting printers or helping visitors connect to Wi-Fi.
• Coordinate facility maintenance: This might include submitting maintenance requests for issues like broken equipment or coordinating with cleaning staff to ensure the reception area is tidy.
• Assist with event planning including helping to organize and set up for events EDW is hosting, such as workshops, seminars, or networking events.
• Assisting teams by managing material distribution tasks, including coordinating the mailing of marketing materials.
• Perform other related duties as required or assigned by the Office & HR Manager.
• Maintain confidentiality: Ensuring that sensitive information is handled securely and following established protocols for data protection and privacy.

KNOWLEDGE, SKILLS & ABILITIES

• Excellent interpersonal and organizational skills.
• Effective communication (verbal and written) skills.
• Ability to work independently with minimal supervision.
• Extensive knowledge and deep passion for Winnipeg.
• Ability to perform and carry-out duties in a professional manner.
• Ability to understand and apply administrative policies.
• Attention to detail and the ability to follow instructions; and
• Bilingual (French/English) communication skills are an asset.

EDUCATION/EXPERIENCE:

• Post secondary in Business Administration or equivalent is considered an asset.
• 2-3 years of customer service experience is required.
• 1-2 years of office experience is preferred; and
• An acceptable equivalent combination of education and experience may be considered.

DIVERSE TEAMS CREATE BETTER IDEAS AND GROWTH IN OUR CITY

A strong connector between business, industry, educational institutions and governments, Economic Development Winnipeg knows the most diverse teams bring about the best results when it comes to innovation, growth, and impact on a community. Economic Development Winnipeg values team members who are diverse in age, gender identity, race and cultural backgrounds, sexual orientation, physical and mental abilities. Diverse voices are critical in the next chapter of Winnipeg's economic growth and contribute to our city's success.

HOW TO APPLY

If your passion for Winnipeg along with your collaborative and positive attitude, is matched by your proven track record as a front desk professional, this exceptional opportunity is ideal for you.

Interested candidates can apply by submitting cover letters and resumes to

Applications will be accepted until 9 am Wednesday, May 01^st, and applicants of interest will be contacted for an interview.