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- Overseeing the PSTN renewal process
- Adapting to an ever‑changing, unpredictable environment while ensuring efficient and effective problem resolution with excellent customer service
- Experience as a Zoom Application Administrator, including familiarity with AI‑driven components
- Hands‑on experience in Cisco environments, specifically CUCM versions 12.5 and/or 15
- Proven ability to act as a point of contact and liaison with telecom providers, including problem‑solving and billing management
- Previous involvement in the roll‑out of a new call center, covering configuration, deployment, administration, and wallboard setup (UCCX experience strongly preferred)
- Minimum 5 years of customer service experience with a strong focus on client satisfaction
- At least 3 years of experience in telecommunications, demonstrating a solid technical background
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Technical Support Specialist
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Only for registered members London, OntarioTelecommunications Technical Support Specialist to join one of our top higher education clients in the London, ON area. · handling Tier 2 and Tier 3 support requests · overseeing the PSTN renewal process · adapting to an ever-changing, unpredictable environment while ensuring eff ...
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Telecommunications Technical Support Specialist
3 weeks ago
Only for registered members LondonTelecommunications Technical Support Specialist to join one of our top higher education clients in the London, ON area. · handling Tier 2 and Tier 3 support requests · overseeing the PSTN renewal process · adapting to an ever-changing, unpredictable environment while ensuring eff ...
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Telecommunications Technical Support Specialist
3 weeks ago
Only for registered members LondonInsight Global is seeking a Telecommunications Technical Support Specialist to join one of our top higher education clients in the London, ON area. This role involves managing and directing incoming calls to the university's call centre, resolving potential billing issues with th ...
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Bilingual Technical Support Specialist
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Only for registered members LondonWe're excited to support our client in hiring a Bilingual Technical Support Specialist to join their team in London, Ontario This is a fantastic opportunity for someone with strong electrical or mechanical expertise who enjoys problem-solving, supporting dealers, and delivering t ...
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Telecommunications Technical Support Specialist
3 weeks ago
Only for registered members LondonInsight Global is seeking a Telecommunications Technical Support Specialist to join one of our top higher education clients in the London, ON area. · handling Tier 2 and Tier 3 support requests · overseeing the PSTN renewal process · adapting to an ever-changing environment · Exp ...
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Telecommunications Technical Support Specialist
3 weeks ago
Only for registered members LondonTelecommunications Technical Support Specialist to join one of our top higher education clients in the London, ON area. · handling Tier 2 and Tier 3 support requests · overseeing the PSTN renewal process · adapting to an ever-changing, unpredictable environment while ensuring eff ...
Telecommunications Technical Support Specialist - London - Insight Global
Description
Telecommunications Technical Support Specialist
This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
CA$22.00/hr - CA$25.00/hr
Position Overview
Insight Global is seeking a Telecommunications Technical Support Specialist to join one of our top higher education clients in the London, ON area. This role involves managing and directing incoming calls to the university's call centre, resolving potential billing issues with the telecommunications provider, and assisting with troubleshooting and testing Cisco-related concerns in collaboration with the networking team.
Responsibilities
Required Skills and Experience
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IT Support Specialist
Only for registered members London
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Customer Support Specialist
Only for registered members London, Ontario
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Product Support Specialist
Only for registered members London, Ontario
-
Client Support Specialist
Only for registered members London, ON
-
Product Support Specialist
Only for registered members London
-
Technical Support Specialist
Only for registered members London
-
Curriculum Support Specialist
Only for registered members London, ON
-
Product Support Specialist
Only for registered members London, Ontario
-
Technology Support Specialist
Only for registered members London, ON
-
Product Support Specialist
Only for registered members London
-
Customer Support Specialist
Full time Only for registered members London
-
Technical Support Specialist
Only for registered members London, Ontario
-
Technical Support Specialist
Only for registered members London
-
Hardware & Software Support Specialist
Only for registered members London, ON NA H
-
Bilingual Technical Support Specialist
Only for registered members London, Ontario
-
Telecommunications Technical Support Specialist
Only for registered members London, Ontario
-
Telecommunications Technical Support Specialist
Only for registered members London
-
Telecommunications Technical Support Specialist
Only for registered members London
-
Bilingual Technical Support Specialist
Only for registered members London
-
Telecommunications Technical Support Specialist
Only for registered members London
-
Telecommunications Technical Support Specialist
Only for registered members London