Certification Intern - Waterloo, Canada - Dematic

Dematic

Verified Company

Waterloo, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Overview

Dematic is an intralogistics innovator that designs, builds, and supports intelligent, automated solutions for manufacturing, warehouse and distribution environments for customers that are powering the future of commerce.

With engineering centers, manufacturing facilities and service centers located in more than 35 countries, Dematic's global network of over 11,000 employees have helped achieve approximately 8,000 worldwide customer installations for some of the world's leading brands.

Headquartered in Atlanta, Georgia, Dematic is a member of KION Group, a global leader in industrial trucks, supply chain solutions and related services, and a leading provider of warehouse automation.

The Role

The Global Product Information team of Technical Writers and Instructional Designers is responsible for creating and publishing documentation and training deliverables for Dematic standard solutions, subsystems, and products.

We're looking for an intern with analytics experience to support our training and certification content development team.

What we offer:
As the Certification Intern, you'll assist with administering our certification authoring and learning management system (Brightspace).

You'll help with the day-to-day maintenance of the system (creating and managing user accounts, enrolling users in courses, answering user questions, etc.).

Depending on your interests and skills, as well as the team's current needs, you might contribute in a variety of other ways including:

Creating reports and analytic dashboards; You'll be responsible for data analysis using both Excel and Brightspace's Insight Report Builder. We have some preliminary reports, but there's always demand for more We want someone who's unafraid to dive into the multitude of datasets available, wield their SQL/data analysis skills, and take us to the next level of automated reporting. Of course, you'll do all this while maintaining user confidentiality and complying with regional data privacy laws.
Researching new Brightspace (LMS) features and how the team can implement them; Help drive process improvements on how our team uses the system. You'll research new features and propose how they can be used and implemented to drive efficiency while making learning engaging at Dematic.
Contributing to internal social media campaigns and minor graphic design

Tasks and

Qualifications:
What We Are Looking For

Key Responsibilities:

Day to day administration of Brightspace Learning Management System (LMS)
Research, test, and help implement new Brightspace features and train instructional designers in effective usage
Confidentially manage certification analytics and develop reports that benefit both the Global Product Information Team and our stakeholders
Other LMS administration and course development duties as required

Qualifications:

Proven experience with data analytics
Outstanding communication and organizational skills
Strong analytical and problemsolving skills with a high attention to detail
Experience with Brightspace or other certification authoring systems is an asset