Customer Supply Chain Specialist - Brampton, Canada - Sofina Foods Inc

Sofina Foods Inc

Verified Company

Brampton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Summary:

Key Accountabilities:

Manage/process order cycle accurately and efficiently.
Work collaboratively with Operations and Logistics teams to ensure daily orders are filled in full to meet customer requirements and to maintain our fill rates requirements.
Utilising the inventory management system to determine order requirements and manage back orders.
Problem solving with customers to ensure customer satisfaction.
Up selling existing stock to minimize wastage (short code)
Perform order entry / claims management for a defined group or segment of accounts.
Develop and maintain business relationship with Customers and Sales while providing excellent Customer Service
Provide reports to Sales, including, but not limited to, pricing, order status, holds issues, backorders, and delivery status.
Provide back up and support for others in the department for vacation relief, etc.

Requirements:

2 3 years' of CSR experience;
Experience with AS400 is an asset;
Effectively communicate [Verbal and written] internally and externally at all levels within the organization;
Must be proactive, able to take the initiative and operate independently.
Effective data collection and analytical skills.
Proven ability to achieve challenging goals and objectives;
Maintain a high degree of accuracy and attention to detail;

Sofina Foods Inc.

is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act ('AODA').

Applicants are asked to make their needs/requirements, for the purpose of accommodation under AODA, known to Human Resources when they are contacted for an interview.