Administrator/ Client Experience Specialist - Kemptville, Canada - Vitality Physiotherapy and Wellness Centre

Vitality Physiotherapy and Wellness Centre

Verified Company

Kemptville, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Admin/ Client Experience Specialist

Join a team that has fun every day, adds to your career skills, and helps us deliver an awesome client experience.

If you want to find work in one of the best cities in Canada's capital full of amazing community members this is the place for you Work with a team trained to be some of the best admin/client experience specialists in the city._
In the last 5 years since opening, we have developed strong relationships with Doctors, sports teams, and other businesses in the community._

We're a team with a passion for healthcare, who care. A lot.
We express care in our roles:

As
healthcare practitioners,

we care about our client's health and wellness.

As
coaches,
we care to educate and coach our clients through their treatment programs.

As
service providers,

we care about our clients' customer experience.

As
team members,

we care to make a contribution to the success of our clinic and support our peers.
The three Cs of care that guide our behaviour:

Connect Compassionately

Communicate Clearly

Coach Enthusiastically

We offer you:

Part-Time & Full-time hours and potential over-time hours
On the high end of hourly compensation ($17-18 per hour)
Discounts on products and services ($$)
Career courses that help you build your skillset ($$$)
Paid onboarding and training ($)
Paid time off ($)
Company-sponsored team dinners and outings ($)
Other Perks (see below)

We believe in CAREER DEVELOPMENT

Our team is growing fast_

Whether you are new to the role or have a Medical Office Assistant degree, whether you are looking to grow within our company or have personal goals.

We want to help you reach your career goals

How does it work?_
Focus on being a superstar client experience specialist
Participate in ongoing training specific to your role
Sign up for a monthly (business) challenges that will help develop your skills
Keep metrics on how you are doing each week

Contact me if you have the same CORE VALUES:

_ACHIEVE THE BEST CLIENT OUTCOMES_

- _PROVIDE THE BEST EXPERIENCE FOR EVERY CLIENT_
- _CREATE A STRONG & POSITIVE WORK CULTURE_

What will be asked of you

Commit to your onboarding so you can get up to speed much quicker
You want metrics on how you are doing and what areas of the role you need help with
We will train you on how to offer a great client experience on the phone
You can learn software that helps us run the clinic, schedule patients, invoice, collect payments, etc
Love to help people even if the environment can be fastpaced at times

Preferred but NOT required

Prior work in client services (Starbucks, Zara, Lone Star, Aldo, etc)
Inbound or outbound phone experience
Prior work in a healthcare setting e.g. medical office

Well, you've kept reading

Job Type:
Part time Salary: starting at $17.00/hour

This opening is a Monday to Friday schedule with approximately 25-29 hours a week.

Pay:
$17.00-$18.00 per hour

Benefits: