Restaurant Manager - Victoria, Canada - Toptable Group

Toptable Group

Verified Company

Victoria, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position:
Restaurant Manager

Reports to:
Restaurant Director

Toptable Group is one of the most highly respected hospitality groups in Canada, encompassing some of the leading restaurants in Vancouver and Whistler.

Continuing to evolve in the pursuit of excellence, each venue has received significant critical acclaim, both locally and internationally.

Toptable Group is delighted to join Victoria's vibrant dining community and is poised to unveil a new fresh and approachable seafood restaurant concept in 2023.

We are looking for a passionate service professional to be a part of our opening team.

***: The Restaurant Manager will inspire, develop, oversee, and manage the front-of-house team, while working closely with the leadership team to support the creation and delivery of a unique and elevated guest experience that is in harmony with the kitchen's food program.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

(Other duties may be assigned as required)

Serve as an educator, as well as an inspirational, committed, and responsible leader to the restaurant's frontofhouse team
Assist with overseeing the daytoday operations of the restaurant
Maintain exceptional standards of professionalism and hospitality
Lead by example, inspiring staff to deliver a memorable food and beverage experience
Display a genuine passion to facilitate and exceed guest service expectations
Ensure the delivery of superior customer service through effective staff training and education
Actively participate in the mentorship and support of all team members
Develop a strong and positive rapport with both staff and guests alike
Drive positive results that align with business goals
Under the direction of the Restaurant Director, initiate and execute special projects as required

REQUIRED EXPERIENCE AND QUALIFICATIONS:

Minimum 3 years' experience leading a premium food and beverage operation
University degree in a related field or a combination of education and experience
Strong knowledge of wines with level 2 WSET accreditation
Experience training and managing a large and varied staff
Strong business acumen with a proven ability to provide insightful industry leading, bestinclass outcomes to perpetuate growth in a premium service environment
Highly committed to a premium level of quality and creating the ultimate guest experience
Skilled at developing and creating food and beverage experiences that drive customer satisfaction and loyalty
Strong problemsolving skills, including the ability to analyze current business problems and implement recommended solutions
Strong English communication skills, both verbal and written
Superior conflict resolution skills, with the ability to relate professionally to all levels of staff, management, clientele, suppliers, and partners
Excellent planning and organizational skills, including the ability to handle conflicting deadlines and prioritize multiple tasks
Comfortable with dealing with media, public speaking, and VIP guests
Excellent knowledge of wine and spirits; a professionally recognized wine and/or spirits certificate is an asset
Flexibility to work evenings, weekends, and holidays

This position will remain open until filled.