Financial Operations Administrator - Toronto, Canada - EQ Bank | Equitable Bank

Sophia Lee

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Sophia Lee

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Join a Challenger
Being a traditional bank just isn't our thing.

We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what's possible in banking.

Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you're not afraid of taking on big challenges and redefining the future, you belong with us. You'll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.

We are a big (and growing) family.

Overall we serve more than 370,000 people across Canada through Equitable Bank, Canada's Challenger Bank, and have been around for more than 50 years.

Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than 5 million members.

Together we have over $100 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives.

Our EQ Bank platform ) has been named the top Schedule I Bank in Canada on the Forbes World's Best Banks 2023, 2022, and 2021 lists.

Being a traditional bank just isn't our thing.

Do you want to provide Canadian businesses with better options and amazing customer service? The people that work here are intelligent, analytical, and agile in the face of unpredictability.

Jump in as a key member of our Accounting & Finance team. We make a powerful team.


If you like finding smarter ways of doing things to deliver results in new and better ways, you belong at Equitable Bank.

As part of our Accounting & Finance team, you'll get to work with people who will show you around and encourage you to reach new heights.

We like to keep things fun, ask questions and learn together.

Proud to be a certified Great Place to Work, recognized as a 2021 Best Workplace and 2020 Best Workplace in Financial Services We would love to tell you more about what it's like to work here.


Reporting to the Director, Financial Operations, the Financial Operations Administrator will be responsible for facilitating the use of the Equitable Bank's web business banking platforms, executing wire payments on a time sensitive basis, monitoring daily payment activity to approved clearing lines, facilitating business unit inquiries to banking partners, supporting the Director, Financial Operations in establishing banking infrastructure for new products, coordinating the set-up of new bank signing authorities, and providing operational and administrative support to the Finance and Accounting department.


The Work:


  • Maintains the various corporate Web Business Banking platforms, including updating of user profiles and access rights and implementing new wire transfer templates;
  • Executes manual and web business banking wire payments on a time sensitive basis, and monitors daily payment activity to approved clearing lines to proactively act to facilitate the release of any transactions which may exceed daily lines;
  • Acts as the primary daytoday contact with the Bank's primary banking service provider to facilitate business unit enquiries to banking partners and resolve issues;
  • Supports the Director, Financial Operations in establishing banking infrastructure for new products;
  • Coordinates the setup of new bank signing authorities;
  • Maintains the Financial Operations and Banking user manuals;
  • Actively supports the Senior Accounts Payable Administrator and crosstrains as backup;
  • Updates Finance and Accounting's Business Continuity Plan, as required, and coordinates testing the group's Disaster Recovery Plan on an annual basis;
  • Coordinates Finance and Accounting's records retention processing; and
  • Provides operational support to the department's senior management team on an ad hoc basis.

Let's Talk About You:


  • Have a postgraduate degree in finance or business
  • Have 3+ years of experience within the financial industry
  • Have 3+ years of experience in a related role pertaining to financial operations, including bank administration;
  • Preferred experience in Enrollment in the early stages of an accounting program
  • Preferred experience in possessing Accounting system knowledge
  • Established organizational skills with the ability to prioritized multiple tasks and meet tight deadlines;
  • Strong interpersonal skills with the ability to build solid relationships with other members of the Finance group and other internal contacts;
  • Excellent oral and written communication skills, with the ability to communicate clearly and concisely;
  • Selfstarter who will be able to work independently and exercise good judgment;
  • Detail oriented with the ability to perform to the highest degree of accuracy, occasionally while under pressure to perform within tight time constraints;
  • Strong working knowledge of Microsoft Office (p

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