Business Operations - Toronto, Canada - Homebase Open Positions

Homebase Open Positions

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About Us:

Our mission is to make hourly work easier for local businesses and hourly workers.

Homebase currently serves more than 100,000 small (but mighty) businesses with everything they need to manage their hourly teams: employee scheduling, time clocks, payroll, team communication, hiring, onboarding, and compliance.

Just don't call us "Human Capital Management." We have built tools for the busiest businesses, so owners and employees can spend less time on bullsh*t and more time on what matters.

The Homebase team brings small business expertise from Intuit, Square, OpenTable, Yelp, Gusto, and First Data.

Homebase is backed by leading venture investors Bain Capital Ventures, Baseline Ventures, Cowboy Ventures, Khosla Ventures, Plus Capital, and GGV Capital.

We're currently hiring in Houston, TX, Denver, CO, and Toronto, CA.

Diversity, Equity, and Inclusion at Homebase:

At Homebase, we take pride in fostering a welcoming space where every Homie of every gender, age, orientation, culture and walk of life can be their full selves. Diverse perspectives empower us to build the best-in-class platform for small businesses and hourly shift workers. We recognize that experience comes in many forms, so if you think you're close to what we're looking for (even if you don't meet 100% of the qualifications), we encourage you to apply

Why We Need You:

As a Biz Ops & Strategy Analyst, you will work directly with the Manager of Biz Ops & Strategy, VP of Sales & Support, VP of Growth, and Chief Revenue Officer to conduct analyses to generate datadriven decisions that will impact and shape Homebase's business priorities and Sales/GTM strategies.
Alongside the Manager of Biz Op & Strategy and relevant Csuite executives, you will play a crucial part in managing business performance of several teams within the Sales & Support Organization
Diagnose and pinpoint areas for improvement within the Sales & Support organization (eg. GTM opportunities, customer segmentation, pipeline optimization, call routing, workforce management etc.) as you evaluate the company's business health and performance.
Develop sales funnel analytics to inform Sales leaders of incremental improvement opportunities within product lines and customer segments.
Build dynamic revenue and cost forecasts to inform the near and longterm business outlook based on sales/support staffing, seasonality, new pricing and packaging, and other business events.
Develop and maintain financial models, complex SQL queries, and Looker dashboards.
The role will require you to maintain a delicate balance between addressing shortterm highpriority tactical business needs with pioneering longerterm initiatives requiring "bigpicture" thinking.
Conduct rigorous analyses of Sales and Customer Support performance across business units and product lines and provide datadriven insights for weekly, monthly, quarterly, and annual reports.
Prepare board materials and executivelevel presentations that clearly and succinctly communicate the overall health of Homebase's Sales and Customer Support functions.

Experience and Attributes You Bring:

23 years of experience in management consulting, investment banking, private equity, venture capital, corporate finance, or in biz ops & strategy at a highgrowth startup
Excellent financial modeling and presentation skills (e.g., Excel, Google Sheets, Google Slides)
Experience with SQL, Looker, or other data visualization tools
Experience in evaluating and forecasting SaaS Sales and Customer Support is considered an asset.
Strong communicator who can effectively convey complex analyses to a broad set of people
A structured thinker who is datadriven and has a bias for action
Track record of success in working crossfunctionally, identifying and resolving issues independently, and generating results
Fundamentally curious and relentless in understanding the "why"
Possesses a sense of urgency in line with our value of "No Day Wasted"
A lover of local businesses supporting and building great products for them
Must be able to work in office Tuesday & Wednesday

Interview Process:

Meet the Talent Team w/Alex Villanueva
Meet the Hiring Manager w/Jack Bieble
Case Presentation: Building a Sales Forecast w/ Jack B., Ray S., & Nick M.
Meet our Leaders w/ Cole Schofield

What We Offer You:

Stock Options
Everyone is an Owner
Comprehensive Insurance Plans
401(k) Program + 4% Company Match
Topoftheline Equipment & Stipend for Workspace Setup

Hybrid Schedule

Work from Home: Mon, Thurs, & Fri
Highquality Campuses & Coworking Spaces in Houston, San Francisco, Denver, and Toronto
Accrued PTO, Annual Paid Holidays & Paid Volunteer Time Off
Annual Holidays and Accrued PTO
A Dynamic, Wellconnected, Productive team
Team Offsites & Monthly Opportunities to Engage with fellow Homies