Guest Services Representative - Calgary - Primacorp Ventures Inc

    Primacorp Ventures Inc
    Primacorp Ventures Inc Calgary

    16 hours ago

    Description

    Overview


    Amenida Residences, your home away from home in Calgary. We understand the needs of today's travelers and strive to provide a comfortable and convenient experience. We offers premium amenities, including an indoor heated pool, a 24-hour fitness center, an onsite restaurant and lounge, high-speed internet, and complimentary parking. Conveniently located near the Light Rail Transit (LRT), it provides easy access to the city center and ensuring a pleasant stay for both short and long-term guests.

    Position: Guest Services Representative

    Reports to: Customer Experience Ambassador

    Job Status: Casual – On Call, Onsite

    Hours: Shifts vary and include 7am–3pm, 3pm–11:30pm, and 11pm–7am, including weekends.

    Location: 4206 Macleod Trail South, Calgary, AB T2G 2R7

    Pay: $16–$17/hour

    Your Day to Day:

    Specifically, the Guest Services Representative will be responsible for:

    • Guest Check-In and Check-Out: Greet guests upon arrival, assist with check-ins by verifying identification, processing payments, assigning rooms, and providing room keys. During check-out, handle payments, issue receipts, and ensure a smooth departure process.
    • Reservation Management: Manage room reservations, including making new bookings, modifying existing reservations, and ensuring accurate room assignments based on guest preferences.
    • Customer Service: Address guest inquiries, provide information about hotel services and amenities, local attractions, and assist with special requests or issues that guests may encounter during their stay.
    • Communication Hub: Act as a central point of contact between guests and various hotel departments, forwarding requests or issues to the appropriate staff (housekeeping, maintenance, management, etc.).
    • Cash Handling and Record-Keeping: Handle cash transactions, maintain a balanced cash drawer, process credit card payments, and accurately maintain guest records and information in the hotel's system.
    • Safety and Security: Maintain a secure environment by monitoring and controlling access to the hotel, ensuring compliance with safety protocols, and responding appropriately to emergency situations.
    • Administrative Tasks: Perform administrative duties like answering phone calls, responding to emails, managing reservations systems, filing paperwork, and maintaining a clean and organized front desk area.
    • Team Collaboration: Coordinate with other front desk staff members to ensure smooth shift transitions, share important information, and work collaboratively to maintain high service standards.

    What You Bring to the Table:

    • High school graduation with basic training in office practices and customer service.
    • A minimum of one year's experience in a similar position.
    • An equivalent combination of education and experience will be considered.

    Nice to have:

    • Keyboarding speed at 40 wpm with accuracy
    • Ability to handle a multi-line telephone switchboard
    • Working knowledge of MS Office including Word, Excel, Outlook and PowerPoint
    • Ability to use various office equipment including fax and photocopy machines
    • Ability to multi-task
    • Ability to complete work in a timely manner with accuracy and attention to detail
    • Ability to work independently with minimum supervision
    • Good judgment and ability to prioritize assignments
    • Ability to work under pressure and maintain a calm focus during hectic periods
    • General understanding of the programs and services provided by the College
    • Ability to exhibit a professional attitude and image with a commitment to quality service
    • Ability to think on your feet, troubleshoot issues, and resolve guest concerns promptly, demonstrating resourcefulness and a proactive approach.
    • Willingness to work varying shifts, including nights, weekends, and holidays, and the capability to adapt to changing circumstances or guest needs.
    • Must successfully complete a criminal background check prior to hire, including a Vulnerable Sector Screening, in accordance with applicable provincial and federal regulations.

    Don't hold back—apply today, even if you do not tick every skill list. We cherish diverse skill sets, knowing your unique experiences and perspectives enrich our dynamic team.


    #J-18808-Ljbffr
  • Work in company

    Client Service Representative

    Only for registered members

    Nous avons besoin de représentants exceptionnels pour répondre aux questions des clients. · Nous offrons un excellent service et maintenons des normes de service promouvant l'excellence et l'efficacité. · Vous travaillerez dans un bureau dynamique où vous fournirez un soutien à u ...

    Calgary, Alberta

    1 month ago

  • Work in company

    Customer Service Representative

    Only for registered members

    Nos équipes sont au coeur de tout ce que nous faisons. Ensemble, nous aidons les gens, les entreprises et la société à aller de l'avant dans les bons moments et à être résilients dans les moments difficiles. · Notre promesse aux employés, c'est ce qu'Intact vous promet en échange ...

    Calgary $43,600 - $53,200 (CAD)

    2 days ago

  • Work in company

    Customer Service Representative

    Only for registered members

    Nous recherchons un Representant client pour rejoindre notre ìequipe au Calgary Service Centre. · Ceci est une opportunité plein temps/permanente. · Vous vous chargerez : De fournir un service client rapide dans le centre de service. · D’accompagner les clients lorsqu'ils viennen ...

    Calgary $43,600 - $53,200 (CAD)

    3 weeks ago

  • Work in company

    Client Service Representative

    Only for registered members

    Nous avons besoin de représentants, Service clientèle, exceptionnels pour répondre aux questions des clients, · entretenir de bonnes relations avec eux, leur offrir un excellent service et maintenir des normes de service promouvant l'excellence et l'efficacité. · ...

    Calgary

    1 month ago

  • Work in company

    Service Representative

    Only for registered members

    Job description · Poooh Busters, Calgary's #1 Poop Scooping company is hiring a full-time Service Representative to join our high performing team. · This position involves picking up and removing dog waste from our client's yards and dog runs. We need a professional dog poop scoo ...

    Calgary, AB $63,000 - $126,000 (CAD) per year

    1 week ago

  • Work in company

    Service Representative

    Only for registered members

    +Job summary: · Elite Wheel Repair busca un Servicio Representante para su equipo. El candidato debe tener habilidades mecánicas y experiencia en industria automotriz. · +Responsibilities:Engage, support, and service EWR customers face to face throughout the Calgary area · Promot ...

    Calgary, AB

    1 month ago

  • Work in company

    Customer Service Representative

    Only for registered members

    This is a full-time role for a Customer Service Representative based in Calgary. The representative will provide support to customers and ensure high customer satisfaction.Strong customer service skills. · Proficiency in customer support. · ...

    Calgary, Alberta

    1 month ago

  • Work in company

    Customer Service Representative

    Only for registered members

    We always put our employees first ensuring you receive the utmost of experience and support as you journey through the auto body industry. · Foster effective and positive relationships with all our customers by effectively responding to calls text messages emails and walk in busi ...

    Calgary, AB

    4 weeks ago

  • Work in company

    Guest Services Representative

    Only for registered members

    Amenida Residences offers a comfortable and convenient experience for travelers. The Guest Services Representative will be responsible for guest check-in and check-out, reservation management, customer service, communication hub duties and safety security. · ...

    Calgary, Alberta

    1 month ago

  • Work in company

    Customer Service Representative

    Only for registered members

    We are looking for people of utmost character Our goal is to bring on a new team member who approaches their work with enthusiasm intentionality and with a high level of personal ownership. · managing technician schedules coordinating customer appointments and facilitating high-q ...

    Calgary, Alberta

    2 weeks ago

  • Work in company

    Customer Service Representative

    Only for registered members

    Transmission Supplies Ltd, (TSL) · is an independent 100% Canadian owned leading distributor in the Power Transmission industry in Western Canada. TSL offers the highest quality brands, expert service and technical solutions. TSL is an essential supplier of products and services ...

    Calgary, Alberta $60,000 - $110,000 (CAD) per year

    4 days ago

  • Work in company

    Customer Service Representative

    Only for registered members

    Location: · 215 16 St SE, Calgary, Alberta T2E 7P5 CanadaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a su ...

    Calgary, Alberta $30,000 - $50,000 (CAD) per year

    1 week ago

  • Work in company

    Customer Service Representative

    Only for registered members

    Description & Requirements · Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. G ...

    Calgary, Alberta $60,000 - $110,000 (CAD) per year

    2 days ago

  • Work in company

    Customer Service Representative

    Only for registered members

    Transmission Supplies Ltd, (TSL) is an independent 100% Canadian owned leading distributor in the Power Transmission industry in Western Canada. TSL offers the highest quality brands, expert service and technical solutions. TSL is an essential supplier of products and services fo ...

    Calgary, AB $60,000 - $110,000 (CAD) per year

    4 days ago

  • Work in company

    Customer Service Representative

    Only for registered members

    The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). · ...

    Calgary, Alberta

    1 month ago

  • Work in company

    Customer Service Representative

    Only for registered members

    Customer Service Representative / RV Service Writer · Wild Mountain RV – Calgary · At Wild Mountain RV, exceptional customer service isn't just part of what we do — it defines who we are. · For over 10 years, Wild Mountain RV has built a strong reputation in Calgary for high-qual ...

    Calgary, Alberta $60,000 - $110,000 (CAD) per year

    3 days ago

  • Work in company Remote job

    Customer Service Representative

    Only for registered members

    We're looking for a Customer Service Representative to join our Customer Success department.Jobber exists to help people in small businesses be successful. We work with small home service businesses to transform the way service is delivered through technology. · ...

    Calgary, Alberta

    1 month ago

  • Work in company

    Customer Service Representative

    Only for registered members

    The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The CAR Sr will provide a high level of customer service by assisting both internal and external customers. · ...

    Calgary

    3 weeks ago

  • Work in company Remote job

    Customer Service Representative

    Only for registered members

    Career with a heart If you like helping people and want to feel supported in your work –– this is the opportunity for you every day concerned people call the helpline they ve just had bad news about their bones and they re scared they might break at any moment but after talking w ...

    Calgary

    1 month ago

  • Work in company

    Customer Service Representative

    Only for registered members

    As a Customer Service Representative at Red Arrow, you will be the welcoming face our passengers see as they begin their trip. From booking tickets and answering questions to checking in travelers and helping with boarding. · ...

    Calgary, Alberta

    1 month ago

  • Work in company

    Customer Service Representative

    Only for registered members

    Be Pleasant and Present with every greeting and interaction. · Greet Members as they come into the Club and check them in for their workout. · Provide Fit-Fix Starter sessions for new and current Members. · Complete any other tasks required to provide an exceptional experience fo ...

    Calgary, Alberta

    1 month ago

Jobs
>
Guest services representative
>
Jobs for Guest services representative in Calgary