North America Account Manager - Ottawa - Trading Central

    Trading Central
    Trading Central Ottawa

    23 hours ago

    Description

    North America Account Manager


    Customer Success Team

    Who are we?


    If you know someone who runs their own stock portfolio, then there's a good chance that they use our insightful investing analysis to help make their decisions We have been successfully supporting investment decisions through innovation since 1999. Our award-winning fintech products, trusted by 300 of the world's leading brands and 100 million end users, combine Patented Software, Artificial Intelligence and Human Expertise.

    With offices in Paris, London, Hong Kong, Shanghai, Cyprus, Ottawa; Sydney and Bucharest, we are truly a global team with an entrepreneurial startup company culture. Here at Trading Central, you get the opportunity to become familiar with the entire team and to see your projects through from concept to completion. We're proud to create a friendly, social and intellectually challenging environment focused on building collaborative teams and personal career growth. We build personalized career paths for each employee and give you the tools, education, and opportunities to succeed.

    Our work environment is fast paced and team oriented, encouraging creative problem solving, customer focus and a passion to advance your craft. We connect across our global offices every day to deliver on our mission to empower today's investors with actionable, insightful analytics. This journey is filled with learning opportunities and challenges, which are balanced with an international friendly atmosphere. This position requires someone based in Canada or in US.

    Who are you?


    If you are, pro‑active and you have a 'can do' attitude/ outstanding problem‑solving skills (seeing challenges not problems), thinking outside the box, and you are interested in financial services environment and financial markets you will likely be a good fit in our team.

    Main requirements:

    • + 5 years of experience with equity broker, bank or financial services vendor, such as newswires, market data and independent research based in North America
    • A post‑secondary education in a relevant field (Business, Financial degree or similar)
    • Excellent communication and presentation skills, both written & verbal.
    • You have a quick eye for detail (keen observational skills)
    • A customer service profile with a strong commitment to providing value‑added services to demanding, high profile customers
    • Passionate about building and maintaining customer relationships with decision makers
    • Technical understanding would be a plus
    • Business travel is required (monthly)
    • Able to work within the company group's requirements and regional team
    • Good time management and excellent organizational and prioritising skills
    • Fluent in English written and oral. A second language would be an asset
    • Based in Ontario or Montreal, Canada or in US (preferably in the East Cost)
    • Business travel in region is required

    What will we do together?


    You will join our Customer Success Team to handle incoming and outgoing communication from our clients in the NA region.

    Your main responsibilities will be:

    • Engaging proactively with our clients on a regular basis to improve the relationship and expand our network
    • On‑board and support your clients throughout their client journey
    • Managing product campaigns to provide new ideas and solutions to our clients
    • Engage with customers providing confidence in our solutions and enhance continued customer loyalty
    • Maintaining and updating client records in our CRM systems
    • Assisting clients and escalates their queries to the relevant departments

    Ready to apply?


    We invite you to submit your resume incluiding a cover letter detailing how your skills and experience align with the qualifications and responsibilities listed for this position.

    We thank all applicants; however only those selected for an interview will be contacted. Trading Central is committed to creating an inclusive environment where all team members and clients feel like they belong.


    #J-18808-Ljbffr

  • Bilingual Account Manager

    2 weeks ago

    Only for registered members Ottawa

    Nous recherchons un(e) gestionnaire de comptes bilingue pour effectuer des présentations, gérer des comptes clients et soutenir la croissance des ventes au Québec et en Ontario. · Ce poste combine ventes, présentations, intégration (onboarding) et gestion de comptes,Pourffectuerd ...

  • Bilingual Account Manager

    2 weeks ago

    Only for registered members Ottawa, Ontario

    Continyou Care recherche un gestionnaire de comptes bilingue pour effectuer des présentations, gérer les comptes clients et soutenir la croissance des ventes au Québec et en Ontario. · ...

  • Account Manager/Directeur

    1 month ago

    Only for registered members Ottawa

    Le réanimateur commercial/directeur génère des ventes pour les systèmes audiovisuels en développant et entretenant les relations avec les clients et en élargissant la clientèle actuelle de l'entreprise. · Identifier des prospects dans le territoire assigné · Fournir des prévision ...

  • Digital Account Manager 2

    1 month ago

    Only for registered members Ottawa, Ontario

    Le gestionnaire de comptes agit comme propriétaire global du compte intermédiaire et concierge pour les clients des secteurs pharmaceutique et des soins de santé. Le rôle se concentre principalement sur la planification exécution et stratégie numérique dans le canal courriel. · ...

  • Account Manager

    1 month ago

    Only for registered members Ottawa, Ontario

    We are seeking an Account Manager – Aviation to grow and manage customer relationships across commercial, business, and special mission aviation markets. · ...

  • Account Manager

    1 month ago

    Only for registered members Ottawa, ON

    The Account Manager plays a key role in shaping and executing our sales strategy to surpass sales objectives and drive business growth in Ottawa. · Develop relationships with key influencers at local Architect, interior designers, Engineer & Lighting Design firms. · Promote sales ...

  • Account Manager

    2 days ago

    Only for registered members Ottawa, Ontario

    We are currently looking for an Account Manager who will be responsible for managing and nurturing relationships with our key customers, · Nurture and develop strong relationships with customers through ongoing and proactive communication,Effectively manage contract renewals and ...

  • Account Manager

    5 days ago

    Only for registered members Ottawa, Ontario

    We are currently looking for an Account Manager who will be responsible for managing and nurturing relationships with our key customers. · Nurture and develop strong relationships with customers through ongoing and proactive communication. · Effectively manage contract renewals a ...

  • Account Manager

    1 month ago

    Only for registered members Ottawa, Ontario

    We are seeking an Account Manager – Canadian Defence to grow and manage relationships within the Canadian Armed Forces (CAF), Department of National Defence (DND), and defence industry partners. · 1–5+ years of experience in sales, business development, or account management · In ...

  • Account Manager

    5 days ago

    Only for registered members Ottawa, Ontario

    The Account Manager is responsible for managing day-to-day financial operations. · Manage accounts receivable and accounts payable. · Receive, record and process cash and cheque transactions accurately. · ...

  • Accounting Manager

    1 week ago

    Only for registered members Greater Ottawa Metropolitan Area

    The Royal Canadian Mint is hiring a Manager, Complex Accounting who can thrive in a dynamic and inclusive environment. · Undergraduate degree in accounting or related areasProfessional accounting designation (CPA) · ...

  • Accounting Manager

    2 days ago

    Only for registered members Ottawa, ON, Canada

    Smart & Biggar is currently looking for an Accounting Manager to join our National Finance Team. · ...

  • Account Manager

    6 days ago

    Only for registered members Ottawa, Canada

    Fosters a strong relationship built on trust with both the client and internal team. He or she must understand clients' business challenges and help define their strategic direction. · Able to identify opportunities to create efficiencies between agency client relationships. · Ab ...

  • Account Manager

    2 weeks ago

    Only for registered members Ottawa, Ontario

    The Account Manager represents all Doman product lines and is responsible for maintaining and developing existing accounts, promoting manufacturers' programs, and sourcing new business opportunities in Eastern Ontario Territory. · The typical hiring range for this position is $75 ...

  • Account Manager

    6 days ago

    Only for registered members Ottawa, ON, Canada

    The Account Manager is responsible for a key Customer Strategic Account. They prime the relationship with customer service/supplier organizations, product teams, and internal communications links between plants/divisions. ...

  • Account Manager

    1 month ago

    Only for registered members Ottawa, Ontario

    + Job summary: Reporting to the Sales Manager, this Account Manager will maintain and develop existing accounts, promote manufacturers' programs, and source new business opportunities in Eastern Ontario Territory. · + Qualifications: + Strong experience building relationships wit ...

  • Account Manager

    1 month ago

    Only for registered members Ottawa, Ontario

    We're not just helping businesses be secure —we're redefining what it means to be cyber resilient. · ...

  • Accounting Manager

    1 month ago

    Only for registered members Ottawa, Ontario

    We are seeking a polished finance professional to join our dynamic team as a full-time, permanent Accounting Manager. · Lead, mentor, develop, and support the finance team · Oversee day-to-day accounting operations... · ...

  • Account Manager

    5 days ago

    Only for registered members Ottawa, Ontario

    Generate sales for Audio Visual systems through developing and maintaining client relationships and expanding the company's current client base. · ...

  • Accounting Manager

    1 week ago

    Only for registered members Ottawa

    The Royal Canadian Mint is hiring a Manager, Complex Accounting who can thrive in a dynamic and inclusive environment. · ...

  • Account Manager

    3 weeks ago

    Only for registered members Ottawa, Ontario Remote job

    We are looking for an Account Manager to elevate our legacy of white-glove service and set new standards for client relationships. · ...

Jobs
>
Ottawa