Program Team Manager - Halifax, Canada - Laing House

Description

Laing House Program Team Manager Job Description

About Laing House

Laing House is a nonprofit organization with a focus on empowering young people aged 16-29 who have lived mental health experience.

For over twenty years, Laing House has been proudly creating communities centering on peer support, mutual encouragement, hope and recovery guidance.

With our flagship location in a heritage property in the heart of downtown Halifax and a wide range of services offered via our Laing Online platform, Laing House offers accessible mental health support for our members across the province.

Our Model:
Come as You Are

We create inclusive social hubs where our members can access the resources they need for their mental health recovery and enjoy the benefits of participating in our powerful peer support network.

Our Laing House teams work with our youth members to design holistic plans for goal setting, mastery of life skills, and building resilience.

We also strive to create environments that foster curiosity, confidence and a sense of community.

Our service menu reflects best practice approaches linked to employment, education, community navigation, kitchen and food-prep skills, recreation, and creative arts.

To respond to the evolving needs of the people we support, many of our programs are co-designed and co-led by our members.

We also work closely with partners from the health care system, community-based organizations and local businesses to ensure a well-rounded approach to learning and engagement.

Program Team Manager Responsibilities:

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Disclaimer:_ _This job posting is intended to offer a general overview of the duties assigned and should not be considered as a comprehensive list of all of the responsibilities and qualifications required._


Operations & Program Development

• Contributes to the ongoing development of our Laing House Practice Framework, Privacy Policies and accessibility goals
• Works with the Executive Director to manage operational and budgetary responsibilities
• Plans, evaluates and improves the efficiency of business processes and procedures
• Actively engages in the ongoing planning, implementation, and analysis of existing programs and the development of new programming based on member needs and input (including online programming)
• Maintains current knowledge of best practices and approaches related to mental health promotion, resiliency and recovery

People Management
As our Program Team Manager, you will support up to 12 staff, students, and volunteers.


You will be responsible for:

• Planning staffing levels (including overseeing the recruitment and selection of new team members, volunteers and student placements)
• Providing oversight and direction to employees in accordance with Laing House policies and procedures and our NSGEU Collective Bargaining Agreement
• Coaching, mentoring, and developing staff

Outreach & Partnership Development

• Oversee processes to support the recruitment and welcoming of new Laing House members
• Actively build relationships with key stakeholder groups (members, community partners, health care professionals, volunteers, academia, etc.)
• Develop and maintain Laing House clinician engagement activities
• Represent Laing House on external committees
• A degree in Social Work (BSW, MSW), Occupational Therapy, or a related field, or equivalent education and experience
• A minimum of two years of people management experience (as a supervisor or manager)
• Three to five years direct program delivery experience in the community social services sector
• Formal training and experience related to crisis intervention and approaches to trauma

- informed care

• Understanding of youth mental health and knowledge of available resources and supports in Nova Scotia
• Experience in program design, implementation and evaluation (including online programming)
• Experience designing effective partnership and outreach strategies with diverse stakeholders
• Familiarity with budget design and budget management
• An understanding of peer support models
• An enthusiastic interest in foodbased programming and activities
• An awareness of barriers to food security in Nova Scotia
• Familiarity with Nova Scotia's Accessibility Framework

Other skills and experiences that may be helpful in this role:

• Experience supervising academic placements
• Experience managing unionized staff members
• ASIST Training
• WRAP Training
• First Aid & CPR training

Additional Requirements:

• Criminal Record Check and Vulnerable Sector Check
• Bondable (this role requires the management of a corporate credit card account)

Things to know before applying:

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Hours and Scheduling: Typical hours for the Program Team Manager will be scheduled Monday to Friday between 12pm and 8pm plus occasional Saturday responsibilities to support our popular weekend programming. All Laing Managers are also expected to adopt a flexible schedule when neede