Stouffville - Barista/cashier - Full-time/part-time - Gong Cha

Gong Cha

Verified Company

Stouffville, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

IMPORTANT:
Weekday Availability is a MUST. Morning/Evening shifts.

Barista - Job Description

Joining the Gong Cha team as a Barista, gives you the opportunity to provide superb customer service, create great tasting beverages and bringing customers, the Gong Cha's experience.

If you're energetic, a team player and love to be in a fast pace environment, we want to meet you.

Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:

Acts with integrity, honesty and knowledge that promote the culture, values and mission of Gong Cha
Maintains calm attitude during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the team
Anticipates customer and store needs by constantly evaluating environment and customers for cues
Maintains strong communication between managers and other team members
Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager
Delivers superb customer service to all customers through the Gong Cha Experience standards
Follows Gong Cha's operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all members during store operations.
Maintains a clean and organized workspace so that members can locate resources and product as needed
Maintains regular and consistent attendance and punctuality
Provides quality beverages consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products
Recognizes and reinforces individual and team accomplishments by using existing organizational methods.

Summary of Experience
No previous experience required

Required Knowledge, Skills & Abilities

Ability to learn quickly
Ability to understand and carry out oral and written instructions and request clarification when needed
Strong interpersonal skills
Ability to work as part of a team
Ability to build relationships

Physical Requirements

Constant standing/walking
Occasional pushing, pulling, lifting or carrying up to 40 lbs
Occasional ascending or descending ladders, stairs, ramps
Constant computer/POS Register and bar equipment usage
Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine
Constant reaching, turning, and performing precision work around bar area
Constant receiving detailed information through oral communication
Constant talking, expressing or exchanging ideas by means of the spoken word
Occasional Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors and/or odors
Constant clarity of vision at near and/or far distances