Settlement Counsellor, Family, Children - Halifax, Canada - ISANS

ISANS

Verified Company

Halifax, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Settlement Counsellor, Family Children & Specialized Settlement Services

ISANS is seeking a full-time
Settlement Counsellor responsible for providing settlement services to refugees and other eligible clients, including a complete needs and resources assessment and developing a collaborative action plan using client centered and trauma informed approach.

Reporting to the Supervisor and the Manager, Family, Children and Specialized Settlement Services, this position is responsible for:

Provide settlement support to eligible clients by:

Responding to clients' call to the Settlement Phone Line;
Providing comprehensive needs assessment completed through in person or phone meetings, along with development of collaborative action plan for each client based on identified needs and clients' resources;
Providing holistic information and solution focused para counselling to clients based on their strengths and needs;
Providing emotional support and initial mental health assessment for appropriate referrals.
Supporting in navigating the system and providing referrals to appropriate internal or external resources;
Building client's advocacy capacity by providing them with tools to selfadvocate or advocate on behalf of the client;
Coordinating case conferencing with both clients and service providers when required;
Planning and implementing follow up and evaluation activities and tools, to determine the effectiveness of the services offered;
Facilitating and coordinating workshops and information group sessions on pertinent issues, in collaboration with other service providers;
Working as part of a holistic team with other members of the Family, Children and Specialized Settlement Services and Settlement and ISANS staff, in the provision of services for immigrant and refugee families.

Develop the Settlement Support System by:

Facilitating access to services by providing link between clients with specific settlement needs to available resources in the community;
Networking and partnering with other service providers, agencies and organizations providing service to clients in the community;
Conducting case conferencing with ISANS staff and service providers, in collaboration with clients;
Identifying and bringing forward for discussion/resolution, any challenge barrier or gaps in service for clientele

General responsibilities:

Providing information as required for internal/external reports and proposals;
Reviewing and adhering to ISANS workplace policies and procedures;
Recording all relevant client information on databases in a consistent and timely manner as appropriate to the position;
Participating fully in regular staff meetings, team meetings, training and development and ISANS events;
Performing other duties as required.

Education:

Bachelors Degree or
Equivalent combination of education and experience will be accepted
Counselling Certificate an asset

Experience:

2 years experience in a similar position
Experience working in a crosscultural environment; experience delivering direct service to immigrants preferred
Experience working with/supporting clients, volunteers and casual workers
Experience developing, implementing and evaluating programs or projects
Experience delivering service face to face and/or online
Experience with networking and outreach

Knowledge:

Knowledge of local activities, programs and community organizations that serve the immigrant population

Skills:

Strong written and verbal English communication skills
Ability to work independently and as part of a team
Strong time management and organization skills
Additional languages an asset

ISANS Core Competencies

Cultural Competency; Equity, Diversity & Inclusion

Embracing the value that different perspectives and cultures bring to an organization

Collaboration

Working collaboratively with others across the organization to achieve shared objectives

Continuous Learning

Continually seeking new knowledge and skills, as well as developing existing capabilities

Innovative Thinking

Introducing new ways of looking at problems and developing useful ideas that are new, better, or unique

Accountability

Holding self and others responsible and accountable to being transparent and principled in our approach and to meeting commitments

Respect

Actively encouraging an environment of fairness, honesty and integrity for all

Terms of Employment:

Indefiniteterm contract
Fulltime: 35 hours a week
During the COVID19 pandemic, your work location may be at ISANS' office or at home. Work location will be determined by operational requirements, public health recommendations, and government requirements.

Commencement Date:

ASAP

Closing Date:
Wednesday August 23, p.m.

Only those eligible to work in Canada will be considered for this position.

Job Types:
Full-time, Permanent