clerk, hotel - Squamish, Canada - LANDSEA CAMP AND CATERING SERVICES LTD

    LANDSEA CAMP AND CATERING SERVICES LTD
    LANDSEA CAMP AND CATERING SERVICES LTD Squamish, Canada

    2 weeks ago

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    Description
    • Durée de l'emploi: Temporaire
    • Langue de travail: Anglais
    • Heures de travail: 40 hours per week
    • Education:
    • Expérience:

      • Education

    • Secondary (high) school graduation certificate
    • or equivalent experience

      • Work setting

    • Staff accommodation provided
    • Room and board provided
    • Remote location
    • Willing to relocate

      • Tasks

    • Register arriving guests and assign rooms
    • Process group arrivals and departures
    • Take, cancel and change room reservations
    • Provide information on hotel facilities and services
    • Provide general information about points of interest in the area
    • Investigate and resolve complaints and claims
    • Follow emergency and safety procedures
    • Clerical duties (i.e. faxing, filing, photocopying)
    • Answer telephone and relay telephone calls and messages
    • Assist clients/guests with special needs
    • Provide customer service

      • Computer and technology knowledge

    • Word processing software
    • Database software
    • Computerized bookkeeping system
    • Central reservation system (CRS)
    • Spreadsheet
    • Internet

      • Security and safety

    • Criminal record check

      • Transportation/travel information

    • Willing to travel regularly

      • Work conditions and physical capabilities

    • Attention to detail
    • Fast-paced environment
    • Overtime required
    • Standing for extended periods
    • Work under pressure

      • Personal suitability

    • Client focus
    • Dependability
    • Efficient interpersonal skills
    • Excellent oral communication
    • Excellent written communication
    • Flexibility
    • Judgement
    • Organized
    • Reliability
    • Team player

      • Screening questions

    • Are you available for shift or on-call work?
    • Are you currently legally able to work in Canada?
    • Are you willing to relocate for this position?
    • Do you have previous experience in this field of employment?
    • Do you have the above-indicated required certifications?

      • Government programs

    • Recognized employer

      • Experience

    • 2 years to less than 3 years

      • Other benefits

    • Wellness program