Self-storage Facility Manager - Ladysmith, Canada - Make Space Inc.
Description
About Make Space Inc. - Who are we?
Responsibilities:
- Maintain and build positive customer service with clients, vendors, and service providers.
- Following up with clients as needed and directing them to the appropriate department if necessary.
- Routinely inspect entire facility for cleanliness, security breaches and maintenance requirements for the yard, infrastructure, and equipment.
- Dispatching and working with our logistics partners to move containers for clients.
- Be creative in supporting customers with their storage and moving solutions.
- Working as part of the team with other departments and Customer Contact Center.
- Accurate and detailed reporting.
- Taking payment from clients and helping with onsite access.
- Moving in and out schedules for storage units, cleaning and maintain units between clients.
- Perform other duties as required.
Qualifications:
- Excellent communication skills, both verbal and written
- Outstanding Customer Service, ability to build rapport with tenants, colleagues, vendors and management.
- Ability to multitask, organize and prioritize work requirements.
- Stays motivated and works well independently.
- Positive and optimistic attitude
Job Types:
Full-time, Permanent
Salary:
$45,000.00-$48,000.00 per year
Benefits:
- Casual dress
- Dental care
- Extended health care
- Onsite parking
- Paid time off
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
Application question(s):
- Please describe what great customer service means to you.
Experience:
- Customer service: 2 years (required)
Work Location:
In person
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