Self-storage Facility Manager - Ladysmith, Canada - Make Space Inc.

Make Space Inc.
Make Space Inc.
Verified Company
Ladysmith, Canada

1 month ago

Sophia Lee

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Sophia Lee

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Full time
Description

About Make Space Inc. - Who are we?

Responsibilities:


  • Maintain and build positive customer service with clients, vendors, and service providers.
  • Following up with clients as needed and directing them to the appropriate department if necessary.
  • Routinely inspect entire facility for cleanliness, security breaches and maintenance requirements for the yard, infrastructure, and equipment.
  • Dispatching and working with our logistics partners to move containers for clients.
  • Be creative in supporting customers with their storage and moving solutions.
  • Working as part of the team with other departments and Customer Contact Center.
  • Accurate and detailed reporting.
  • Taking payment from clients and helping with onsite access.
  • Moving in and out schedules for storage units, cleaning and maintain units between clients.
  • Perform other duties as required.

Qualifications:


  • Excellent communication skills, both verbal and written
  • Outstanding Customer Service, ability to build rapport with tenants, colleagues, vendors and management.
  • Ability to multitask, organize and prioritize work requirements.
  • Stays motivated and works well independently.
  • Positive and optimistic attitude

Job Types:
Full-time, Permanent


Salary:
$45,000.00-$48,000.00 per year


Benefits:


  • Casual dress
  • Dental care
  • Extended health care
  • Onsite parking
  • Paid time off
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Day shift

Application question(s):

  • Please describe what great customer service means to you.

Experience:


  • Customer service: 2 years (required)

Work Location:
In person

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