Project Estimator - Greater Toronto Area, Canada - TITAN FLOORING INC.

Description

Company Overview:
We are a reputable renovation supplies and services company specializing in flooring installation and stairs re-finishing. We pride ourselves on delivering exceptional quality and customer satisfaction.

As we continue to expand our services, we are seeking a dedicated and dynamic individual to join our team in the position of Project Estimator, Coordinator, and Sales Representative.

Responsibilities:

• Receive incoming leads and inquiries from potential customers interested in our flooring installation and stairs refinishing services.
• Contact customers promptly and professionally to schedule free consultations at their premises, ensuring efficient coordination and timely followup.
• Utilize the training and tools provided to assess project requirements, measurements, and any specific customer preferences during the consultation.
• Prepare accurate and detailed estimates, incorporating labor, materials, and any additional services as per the customer's specifications.
• Present the estimate to the customer, effectively communicating the scope of work, pricing, and timelines, while addressing any questions or concerns they may have.
• Conduct negotiations with customers to reach mutually beneficial agreements, while maintaining profitability for the company.
• Liaise with our installation team to schedule projects and coordinate their availability with customer preferences.
• Manage the procurement and delivery of necessary materials to the job location, ensuring they are accurate, in good condition, and arrive on time.
• Serve as the primary point of contact for the customer throughout the project, promptly addressing any issues, changes, or unforeseen circumstances.
• Collaborate closely with the installation team to ensure smooth project execution, providing timely updates and resolving any challenges that arise.
• Conduct quality checks upon project completion, ensuring adherence to company standards and customer satisfaction.
• Consult with the installation team to address any minor fixes or adjustments required, ensuring the final result meets or exceeds customer expectations.

Requirements:

• Strong communication and interpersonal skills, with the ability to establish rapport with customers and effectively convey information.
• Proficiency in conducting negotiations, maintaining professionalism and focus on achieving winwin outcomes.
• Excellent organizational and time management abilities, with the capacity to prioritize tasks and meet deadlines.
• Sound technical knowledge related to flooring installation and stairs refinishing, or a willingness to acquire such knowledge through provided training.
• Attention to detail and accuracy in estimating project requirements, calculating costs, and preparing comprehensive proposals.
• Ability to work collaboratively with installation teams, demonstrating leadership and problemsolving skills.
• Basic proficiency in computer software and tools (EXCEL) for estimating, scheduling, and communication.
• Valid driver's license and reliable transportation

Preferred but not necessary:

• Own a cargo van, truck or any vehicle that can be used to take materials to and from job sites
• Speak Cantonese or Mandarin

Job Types:
Full-time, Seasonal

Contract length: 6 months


Salary:
$23.00-$30.00 per hour


Schedule:

• 10 hour shift
• Every Weekend
• Monday to Friday

Supplemental pay types:

• Bonus pay

Language:

• Chinese (preferred)

Work Location:
In person