Account Executive - Cambridge, Canada - Syndigo

Description

Here at Syndigo, we're enabling our clients to deliver _better_ eCommerce experiences. We've mastered the right data, right now.

From creation to sale, that's the value our partners get from us - a holistic, truly differentiated end-to-end solution that closes the loop while increasing sales.

Basically, we're the accurate data behind how people feel when they shop online with confidence

We cannot do all of this without our amazing people Our employees make the magic happen here at Syndigo and we're growing rapidly We're ready for you to collaborate with us to challenge the status quo

The mission of a Syndigo
Account Executive will be to manage the relationship, client strategy, growth strategy, engagement plan, and overall value delivered to a set of named accounts.

The Account Executive is the client facing individual who will be responsible for creating the client strategy to determine how to best align Syndigo's solution to help clients achieve their larger strategic initiatives.

The Account Executive will work directly with the primary contact and executive sponsor at each organization to create an account plan focused on value demonstration and delivery to each client's needs.

The role is focused on institution-wide engagement to ensure client renewals and growth by embedding into our client's business process.

The Account Executive will work closely with client relations and customer service to ensure all needs are met and expectations are exceeded for each specific client.

Personality Traits/Skills:

• Strong relationship building skills
• Strong interpersonal skills
• Organization and time management skills
• Solid written and verbal communication skills at all levels

- executive poise to interface at all levels of management


HOW WE'LL BE WINNING TOGETHER DAY TO DAY

• Manage the diagnosis of client business needs, on an individual client and industry segment level, and lead the creation of annual service strategies to deliver tailored service and value to executives in a timely manner
• Create customized account plans for each institution, outlining service delivery and CV growth strategies for existing and potential relationships within an institution.
• Diagnose and engage the largest risk segment with named accounts and devise a resolution strategy
• Manage the renewal and sales process through the attainment of annual revenue goals
• Partners with the Executive Team to bring new product development, client engagement, and competitive intelligence strategies to the larger team
• Navigate Syndigo's solution on behalf of the client, ensuring the appropriate solution is provided to meet a client's problems.

WE SHOULD TALK IF THIS SOUNDS LIKE YOU

• 3+ years B2B sales experience; proven ability to identify and develop new business with prospects and existing accounts, build/maintain relationships with the decision makers
• Demonstrated record of success at both large, complex organizations and in midsized environments
• High degree of comfort with technology and use of databases and syndicated type data
• Bachelor's Degree or equivalent experience required

LI-Remote


Diversity, Equity & Inclusion:

Authenticity fuels our work. In fact, it's one of our Syndigo Values.

To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking.

A purpose we are 100% committed to cultivating.

Diversity is woven into our fabric at Syndigo and it's how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful

All are welcome here and we invite you to join our team if you are ready to help us continue that growth

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