Bilingual Medical Claims Assistant – 100 Remote (TOR, ON) - Toronto - Recruit Action inc.

Description

Overview

Bilingual Medical Claims Assistant – 100% Remote (TOR, ON). Remote opportunity in the insurance sector supporting mortgage creditor claims. Responsibilities include intake calls, processing medical information, eligibility review, and client communications. Requires bilingual English/French skills, claims adjudication experience, and strong attention to detail.

What is in it for you

• Hourly salary of $22
• 4-month contract with potential for permanent employment
• Full-time position: 37.50 hours per week
• Weekday schedule from 9 am to 5 pm
• Remote work flexibility

Responsibilities

• Conduct intake calls with claimants and update case records
• Review claim forms and documents for completeness and accuracy
• Request and process medical information
• Determine initial coverage eligibility and send communications to claimants
• Summarize employment and lender documentation
• Prepare written correspondence for additional information or claim decisions
• Ensure quality, cost-effective adjudication within defined standards
• Collaborate with the manager to meet team goals
• Perform additional reporting and administrative tasks as required

What you will need to succeed

• High school diploma or GED required; post-secondary education preferred or equivalent work experience
• Bilingual in English and French to interact with claimants, mortgage lenders, and medical providers in both languages
• Exceptional verbal and written communication skills
• Previous experience in adjudicating life and/or disability claims within the insurance industry
• Strong knowledge of medical conditions and terminology
• Proficiency in Microsoft Office 365
• High attention to detail and strong analytical skills
• Ability to manage sensitive and confidential information with discretion
• Ability to handle a high volume of claims and meet deadlines
• Excellent customer service skills, with professionalism in high-pressure situations
• Strong interpersonal skills to work independently and in a team
• Adaptability to process changes and evolving business requirements

Why Recruit Action

Recruit Action (agency permit: AP provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.

Referral note: Referrals increase your chances of interviewing at Recruit Action inc. by 2x.

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Note

This description reflects the Bilingual Medical Claims Assistant role and does not include other positions listed in the original posting.