Locates & Metering Supervisor - Thunder Bay, Canada - Synergy North
Description
LOCATES & METERING SUPERVISOR
Management Position - Asset Management & Engineering Division
- Salary range: $86, ,257.66 annually_
Thunder Bay and Kenora, Ontario. It is our mission to provide outstanding energy services in a safe, reliable, and trusted manner to our
communities in order to power people's lives. To do this, we are continuing to build on our strong team of professionals and have a newly
created full-time permanent position of Locates & Metering Supervisor located in Thunder Bay, Ontario.
SYNERGY NORTH invests in the safety and wellbeing of our employees. We provide a robust training program, and a comprehensive
include Kenora, Ontario).
***: Under the general direction and guidance of the Vice President, System Planning, Asset Management & Engineering, the Locates &
Metering Supervisor is responsible for assigning, directing, and supervising staff in the Locates and Metering department.
The Locates & Metering Supervisor will:
- Be responsible to efficiently utilize personnel and other resources to ensure projects are completed within the assigned budget and
- Supervises the daytoday operations and performance of assigned Locates and Metering staff. Is responsible for directing their work
- With the support of HR & Safety, perform all supervisory functions including hiring, and motivating employees, interviewing for internal
discipline, handling grievances, etc.
- With the support of HR & Safety, maintain positive labour relations through the proper administration of the Collective Agreement.
- Be responsible for preparing and managing Service Level Agreement contracts for the affiliate (both Locates and Metering). This
ensure the correct execution of budgets.
- Ensure the availability of equipment for assignments and that the necessary supplies, materials, and services are procured.
- Contacts customers where customer complaints have been made and arranges site visits and resolutions.
- Responds to emergency calls regarding dig up incidents and organizes staff to respond to these incidents and investigate root cause.
- Oversee the internal processes regarding compliance with Ontario One Call (OOC) and ensures that internal software programs
- Advise, participate and/or assists in the development, maintenance, and implementation of new or existing SYNERGY NORTH
- Promote a strong safety culture by conducting crew visits, addressing concerns, conducting incident investigations. Arrange and
- Protection Code, Electrical Utility Safety rules, the Occupational Health & Safety Act, and respective regulations.
- Ensure that contractors adhere to SYNERGY NORTH's policies, procedures, and practices with regards to Safety and the
- Environment.
- Coordinate and arrange any site orientation for outoftown work assignments for Metering staff.
- Coordinate staff implementation of the meter reverification and seal extension program, and any other such metering programs as
- Performs such other related duties as may be assigned.
MANDATORY QUALIFICATIONS:
- Completion of postsecondary education at the technician/technologist level in a field related to Engineering, Design, GIS, Electrical
electrical distribution, or an equivalent combination of education and experience.
- Must have supervisory and leadership experience which includes managing direct reports ,job planning and project management.
- Must be competent within the meaning of a Supervisor as per the Occupational Health and Safety Act.
- Must have excellent interpersonal, organizational, customer service, decision making, problem solving, conflict management and
- Must have a demonstrated commitment to safety and the pursuit of excellence.
PREFERRED QUALIFICATIONS:
- Knowledge of regulatory and governmental requirements including Measurement Canada, IESO, OEB, ESA regulation legislation,
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