Service Advisor/Conseiller en Service - Atholville - Lounsbury Group of Companies

    Lounsbury Group of Companies
    Lounsbury Group of Companies Atholville

    1 week ago

    Description

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    The Opportunity

    The Opportunity

    Vision Ford is looking for a Bilingual Service Advisor. The Service Advisor's role is to be the dealership's first line of customer service. We are seeking a polite, friendly, and well-mannered individual to represent our company and the Vision Ford brand.

    Why Work with Us?

    Vision Ford is committed to investing in our employees through training programs and a great work environment, plus:

    • Competitive Wages
    • Group Benefit Plan including health, dental, vision, life insurance, that begin on your first day
    • Great work culture
    • Employee discounts on cars and furniture
    • Pension Plan

    Responsibilities
    • Be the first-point of contact for customers in the Service Department
    • Sell products or services that will maintain vehicles
    • Schedule the work for technicians, in the service shop
    • Discuss with customers the recommended or required services for their vehicle
    • Gather information on vehicle condition from the technicians in order to inform the customer on recommended or urgently required services
    • Explaining the benefits of services and the potential outcomes of delaying repairs to customers

    Qualifications
    • Must be able to speak in English and French
    • High school diploma, or equivalent, is required
    • A minimum of 2 years experience in customer service or sale
    • Must be able to write in English
    • Must have a valid driver's licenses and a clean driver's abstract
    • Strong customer service skills, and problem solving skills
    • Good work ethic

    Seniority level

    • Seniority level

      Entry level

    Employment type

    • Employment type

      Full-time

    Job function

    • Job function

      Other
    • Industries

      Retail

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