Claims Assistant Ii - Ajax, Canada - Intact

Intact

Verified Company

Ajax, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times.

With our team, you'll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.

In return, we'll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts - the best the industry has to offer.

You'll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can help shape the future of insurance, win as a team, and grow with us.

About the role
We're looking for a
Claims Assistant II in our Ajax office to join our growing team

As a
Claims Assistant II, your work will have a big impact on supporting the customer and your team throughout the claims process.

People will count on you to provide administrative assistance within our Dispatch Unit for our Auto PD Appraisal Unit. This role will be located out of our Ajax location.

What you'll do here:

Accepts and respond to new appraisal assignments
Dispatch of reinspections and appraisal assignments for staff
Rely shops and independent appraiser assignments
Record all information in the system and ensure that complete information is provided on the appraisal request for appraisers
Maintain effective communication channels with claims department staff and stakeholders
Work with vendors such as salvage yards to track inventory
Utilize various systems and programs to efficiently support claims operations in providing a high level of customer service and professionalism.

What you bring to the table:

Bilingual in English & French is an asset
Minimum 6 months to 1 year of work experience
Minimum high school diploma required
University degree or college diploma preferred and/or equivalent business experience
Ability to consistently perform at a superior level with respect to both the accuracy and volume of work completed
Ability to work in a fastpaced environment
Effective communications skills with an emphasis on customer service
Basic automotive repair knowledge is an asset
Experience in vehicle repair industry is an asset

What we offer
Working here means you'll be empowered to be and do your best every day.

Here is some of what you can expect as a permanent member of our team:

A financial rewards program that recognizes your success
An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
An extensive flex pension and benefits package, with access to virtual healthcare
Flexible work arrangements
Possibility to purchase up to 5 extra days off per year
An annual wellness account that promotes an active and healthy lifestyle
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
Inclusive employeeled networks to educate, inspire, amplify voices, build relationships and provide development opportunities
Inspiring leaders and colleagues who will lift you up and help you grow
A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity.

We'll work with you to meet your needs.