Health Generalist - Halifax, Canada - Halifax Regional Municipality

Sophia Lee

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Sophia Lee

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Description

Job Posting- Reporting to the Manager of Health, Safety and Wellness, this position provides operational support for health file management working closely with the Health, Safety & Wellness team in advancing the municipality's stay at work / return to work program for Attendance, Health, Workers' Compensation, Long Term Disability and Duty to Accommodate. The Health Generalist supports all general disability health file inquiries and maintains electronic health file in-take procedures ensuring data quality is met for trending purposes.

  • This role will also analyze and generate meaningful data to communicate key Health, Safety & Wellness metrics to stakeholders and support data driven decision making by utilizing data from Business Intelligence, SAP, Internal Spreadsheets, 3rd Party Data from WCB and LTD Provider.
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DUTIES AND RESPONSIBILITIES

  • Proactive management for all Health file referrals received via electronic system to ensure all information is received, accurate and complete before assigning to Health Specialist.
  • Review all Workers' Compensation Board (WCB) My Account employer information for all accounts to ensure all Eforms are complete, accurate and processed in a timely manner, ensuring any missing information is sourced from business units and complete.
  • Provide administrative oversight for workers' compensation processes to ensure efficient handling of claims.
  • Manage all WCB Medical Aid and all Hearing Loss claims.
  • Confirm appropriate hours information according to injury date and return to work plans to provide to payroll for WCB reporting.
  • Accept all paper based WCB and Health File information, scan and attach documents to the appropriate Health File electronic record.
  • Analyze trends and metrics in partnership with Health and Wellness Specialists to support HRMs Health and Wellness Strategic framework.
  • Prepare data and information to support the Health and Wellness Specialists in presenting options to business units for health and wellness initiatives.
  • Track injury and absence related data to produce reports, statistics and analysis to allow for proactive disability management.
  • Support implementation of health and wellness programs and initiatives.
  • Responsible for the compilation and filing of all Health files, ensuring all information is accurate and within HRM's records and retention standards.
  • Prepare letters, correspondence, forms and other documents; maintain copies of documents; generate computer reports; maintain and retrieve archived records.
  • Participate as a member of the HR analytical team supporting projects as required.
  • Assist with assigned health files and business unit coverage in partnership with Health Specialists.
  • Develop supportive, collaborative and respectful relationships with colleagues and all stakeholders.
  • Other duties as assigned.

QUALIFICATIONS:


Education & Experience

  • Undergraduate degree in disability management, business, business administration, health administration, or related area of study.
  • Must have a minimum of two years generalist experience in the human resources, file administration and/or the health profession.
  • Diploma or Certificate Program in Disability Case Management an asset. Knowledge of WCB policies and return to work protocols an asset.
  • Must have advanced proficiency using computer software programs, analyzing data; preparing ad hoc and standard reports, dashboards and metrics.
  • Demonstrated analytical and problemsolving ability.
  • Excellent organizational skills with proven abilities to prioritize competing demands and timelines to accomplish tasks.
  • Demonstrated effective written communication and interpersonal skills.
  • A combination of education and experience deemed to be equivalent will be considered.

Security Clearance Requirements:
Applicants may be required to complete an employment security screening check

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Competencies:

Analytical Thinking; Communication; Customer Service Focus; Partnering, Data Management, Critical Evaluation, Root Cause Analysis, Effective Prioritization, Business Reporting, Impact & Influence; Relationship Building; Organizational Awareness; Valuing Diversity

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WORK STATUS: Permanent, Full-time

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HOURS OF WORK: Monday to Friday, 8:30 am to 4:30 pm, for 35 hours per week
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SALARY: Level NU 5, Non-Union, $66,170 - $85,630
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WORK LOCATION:1969 Upper Water Street, Purdy's Wharf Tower II, Halifax, NS
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CLOSING DATE: Applications will be received up to 11:59 pm on May 26, 202-
Please note: We thank all applicants for their interest in this position. Only those applicants selected for interview/testing will be contacted.

  • During the recruitment process, applicants have the right to request an accommodation. Applicants invited to participate in an assessment process (such as an interview or testing) and who require accommodation, should discuss their needs with the Recruiter when invited to the assessment process.
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