Technical Account Manager - Whitby, Canada - SIMNET

SIMNET
SIMNET
Verified Company
Whitby, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

Work closely with the project manager and sales team to understand the technical requirements of clients and develop solutions to meet their needs.


  • Serve as a technical advisor to clients, providing guidance and support on cloud infrastructure, security, and best practices.
  • Assist in the onboarding process for new clients, including helping to define project scope and timelines.
  • Work with the engineering and operations teams to troubleshoot and resolve any technical issues that may arise during the implementation of cloud services.
  • Develop and maintain relationships with key clients, acting as a point of contact for any technical questions or concerns.
  • Monitor and report on the technical performance of cloud services for clients, identifying areas for improvement and making recommendations as needed.

Benefits:


  • Casual dress
  • Extended health and dental care
  • Onsite parking
  • Tuition Reimbursement
  • Group RRSP matching program
  • Discretionary Bonus

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