Estimator - Can - Greater Sudbury, Canada - Assured Automotive

Assured Automotive

Verified Company

Greater Sudbury, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Assured Automotive, ON Armstrong

Job Description:

Ensure ASE is updated efficiently and accurately with pertinent details from every customer interaction

Provide Customer with accurate and timely information, guiding them through the repair process and ensuring that they receive excellent customer service

Ensure compliance with all insurance client requirements, processes and metrics

Ensure compliance with all Wow Operating Way's regarding customer drop-offs, repair planning, customer communication, and delivery

Communicate all customer requests and needs to appropriate team members

Provides positive energy when greeting customers in person and on the phone

Understanding of all required Insurance programs and procedures

Participate in daily "production walks" with the Management Team, as required

Support all team members when required

Participate in monthly Health & Safety and staff meeting (if required)

Attend training, information sessions and workshops recommended by Store Manager

Maintain the Assured KPI's by maximizing role performance (Sales/ GP/ NP/ CSI/ AR/ CT&TT)

Uphold Assured's Core Values :
Honesty, Integrity & Respect

Consistently demonstrates actions and behaviors supporting our "10 Promise"

Our Commitment to Our Employees

We believe our employees are at the heart of our success. We strive to employ people who possess ideal characteristics, ability, experience, education, and character. We want only those people who share in our same "Core Values".