Manager, Finance Operations - Dieppe, Canada - TD Bank
Description
400705BRFinance / Accounting
Dieppe, NB
February 23, 2023
Company Overview
Department Overview
PRIMARY PURPOSE OF THE JOB Provides a broad range of analytical / advanced finance processing / reporting support and general accounting expertise. Roles may also provide related finance operational / initiative support as assigned.
KEY ACCOUNTABILITIES:
CUSTOMER:
- Provide financial analysis and/or advanced general finance / accounting or related operational support as assigned
- Understand business partner / department objectives and contribute to the achievement of performance / financial objectives by recommending appropriate action to management based on analysis and review of results within scope of own area
- Analyze financial performance against benchmarks and reconcile variances and/or research and explain findings / issues to department or business management
- Coordinate and/or execute on internal and external finance / research projects, audits and/or reporting processes as directed
- Support the collection of meaningful data and/or research, coordinating efforts with various finance areas
- Provide accurate and thorough data analysis for own area, interpret findings and make recommendations, and identify and refer complex issues / situations beyond own level of expertise
- Provide accurate and thorough analysis of key process drivers, root or systemic causes of cross functional operational issues, interpret findings and make recommendations for improvement
- Identify, document, investigate processes / exceptions arising from transactions / processes beyond 1st level operations service delivery and resolve escalated matters and refer complex issues / situations beyond own level of expertise
- Lead a team which may include Officers, Analysts and Team Leaders, to achieve business / operational objectives, maintain effective daytoday operations and deliver quality service and transaction processing consistent with TD Finance business objectives
- Develop and maintain effective working relationships with internal and external partners for the purposes of delivering optimal customer service Coach to ensure operational problems are handled appropriately, and participate in the negotiation and resolution of complex and/or escalated issues where necessary
Job Description:
SHAREHOLDER:
- Adhere to enterprise finance policy/ frameworks that relate to activities for own area
- Ensure respective Finance programs/policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities
- Exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
- Protect the interests of the organization identify and manage risks, and ensure the prompt and thorough resolution of escalated nonstandard, high risk issues
- Conduct internal and external research projects; support the development/ delivery of presentations / communications to management or broader audience
- Conduct meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices
- Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists
- Actively manage relationships within and across various business lines, corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements
- Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
- Supervise daytoday operations / activities, balance workloads, ensure compliance to internal / external requirements and the achievement of service level standards and productivity targets
- Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists
Requirements:
EMPLOYEE / TEAM:
- Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
- Provide thought leadership and/ or industry knowledge for own area of expertise and participate in knowledge transfer
- Participate in personal performance management and development activities, including cross training across the team
- Keep others informed and uptodate about the status / progress of projects and / or all relevant or useful information related to daytoday activities
- Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
- Provides advanced analysis and/or specialized reporting to support business partners, functional areas or centres
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