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Clerk/Receptionist, Facilities - Kamloops, Canada - Thompson Rivers University

Thompson Rivers University Kamloops, Canada

1 month ago

Description

DUTIES

& RESPONSIBILITIES

Provides receptionist duties by receiving visitors, providing information and directing to appropriate area; answers the telephone, directs calls and takes messages.
Compiles parking permits inventory on spreadsheets; issues parking permits and e-permits as required for staff and students; maintains records of parking violations; collects fines, maintains cash float and issues receipts.
Maintains a vehicle fleet database by handling requests, booking vehicle, preparing schedules and completing the necessary documentation; keys related information and prepares spreadsheets.
Maintains a key inventory and control system by handling requests, ordering, receiving and issuing keys, and updating electronic and manual records.
Liaises with external parking contractors and Impark to maintain and monitor systems such as Verrus/Impark E-Permits, MacKay Custodian multi-space machines , and parking control gates.
Works with the insurance broker to arrange and maintain TRU fleet vehicle insurance.
Works with IT Services to develop parking application system and handle associated difficulties.
Processes application forms for bike compound keys and distribute keys to students and staff.
Types routine correspondence; sets up and maintains files; receives, sorts and distributes internal mail; compiles data and prepares reports.
Takes minutes or notes and provides information on parking violations at Parking Appeal Committee meetings.
Maintains departmental office supplies and equipment.
Trains general office overload and relief personnel.
Performs duties of Facilities Services Clerk such as receiving and handling problem maintenance calls and responding to emergencies, generating work control documents and time sheets as required.

REPORTS TO
Director, Facilities

QUALIFICATIONS

EDUCATION

Grade 12 plus six months' post-secondary education or equivalent

EXPERIENCE

2 years related experience, including one years' experience with electronic word processing and data entry

SKILLS, KNOWLEDGE OR ABILITIES RELATED TO THE JOB

Ability to perform electronic word processing at 60 wpm and data entry
The proven ability to take and transcribe minutes and correspondence at 70 verbal wpm
Ability to deal courteously and tactfully with others including students, staff and members of the general public
Ability to communicate effectively both verbally and in writing
Ability to organize work
Ability to operate related equipment such as photocopier, 2-way radio and pager system

WORKING CONDITIONS

Working at computer and desk, front counter work; general office conditions
Sitting/standing for long periods of time

The salary for the above position is determined by the Collective Agreement with the Canadian Union of Public Employees, Local 4879, as it presently exists.

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