Manager, Procurement - North York, Ontario

Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, Zolo, and Flexiti Financial Inc., provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, rea ...

Job description

Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, Zolo, and Flexiti Financial Inc., provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money.

We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.

At QFG, we have a culture of innovation where technology serves people—both our team and our customers. We see AI as a collaborative and transformative enabler, and we are seeking forward-thinking individuals who can effectively integrate it into their daily work. The ideal candidate will be a catalyst for change, helping us use AI to create a more efficient and rewarding employee experience while also developing cutting-edge solutions that delight and serve our customers. Join us in shaping a future where AI empowers our team to do their best work and helps us deliver unparalleled customer experiences.

This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.

What's in it for you as an employee of QFG?

• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Work-life balance in a hybrid environment with at least 3 days in office
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment

We're looking for our next Manager, Procurement & Vendor Management. Could It Be You?
Reporting to the Director, Procurement & Vendor Management, the Manager will be responsible for the day-to-day administration and execution of Questbank's procurement activities in accordance with the Third Party Risk Management Framework (TPRMF). This role is focused on coordinating vendor risk assessments, managing the procurement lifecycle for vendors, and ensuring all documentation meets regulatory and internal policy standards.

As the Manager, Procurement & Vendor Management, you will act as a key coordinator between business owners and vendors. You will facilitate the intake, due diligence, contract negotiations and ongoing monitoring of third-party relationships. You will ensure that the vendor database is accurate, risk assessments are completed on schedule, and procurement activities (such as PO generation and contract renewals) are executed efficiently to support Questbank's operational goals. Additionally, the use of AI should be integrated within your work to create efficiencies.

Need more details? Keep reading…
In this role, responsibilities include but are not limited to:

First Line of Defence Execution:

• Execute day-to-day TPRM activities in strict alignment with Questbank's risk appetite and established policies.
• Support the Director in updating TPRM procedures and guidelines based on operational feedback.
• Act as a point of contact for business units to navigate the first-line-of-defence requirements for new vendor engagements.

Planning & Reporting Support:

• Maintain the vendor inventory and tracking logs to ensure the Director has accurate data for executive reporting.
• Monitor upcoming contract expirations and risk review deadlines, proactively alerting the Director of potential backlogs.
• Prepare draft performance reports and scorecards for review.

Vendor Review & Management:

• Facilitate the end-to-end due diligence process for assigned vendors, including gathering SOC2 reports, BCP/DR documentation, and financial health data.
• Manage the performance review cycle for non-critical vendors, ensuring business owners provide timely feedback.
• Identify and escalate any vendor performance issues or missed SLAs to the Director.
• Ensure all vendor records in the centralized repository are up to date and audit-ready.

Compliance & Risk Mitigation:

• Verify that all vendor onboarding activities comply with OSFI guidelines and internal standards.
• Support business lines in completing Risk Impact Assessments (RIA) for new services or changes to existing services.
• Coordinate the collection of remediation evidence when gaps are identified during vendor assessments.

Procurement & Contract Management:

• Manage the full procurement cycle for vendors, including quote collection, cost analysis, and contract execution.
• Generate and track Purchase Orders (POs) and work with Finance to resolve any invoicing or billing discrepancies.
• Coordinate with Legal to facilitate the signing of NDAs and MSAs/SOWs, ensuring feedback from internal stakeholders is obtained and actioned.
• Maintain the project pipeline in coordination with the PMO to ensure procurement activities align with project timelines.

Audit & Administrative Support:

• Organize and provide evidence folders for internal and external audits.
• Coordinate meetings, demos, and steering committee sessions between vendors and internal stakeholders.

So are YOU our next Manager, Procurement & Vendor Management
?
You are if you have…

• University degree in Business Administration, Supply Chain Management, Finance, or a related field.
• 4+ years of experience in Procurement, Vendor Management, or Risk Management (preferably within the financial services industry).
• Familiarity with Third Party Risk Management Framework and Governance such as OSFI B10.
• Knowledge of Project Management and Change Management processes.
• Strong understanding of Business Continuity Plan and Disaster Recovery processes.
• Ability to understand contractual terms and conditions and their legal implications.
• High degree of accuracy in documentation and data management.
• Understands how to separate and combine tasks into efficient workflow.
• Steps up to conflicts, seeing them as opportunities; hits difficulties head-on.

Compensation Information:

• Base salary range: $105,000 - $130,000
• The final compensation package will be commensurated with the successful candidate's experience, skills, and geographic location (Canada). It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full-Time Permanent roles.

Sounds like you? Click below to
apply
At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.