Rental Leasing Agent - Ottawa, Canada - Harrington Housing

Harrington Housing

Verified Company

Ottawa, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Summary:
We are seeking a highly motivated and organized individual to join our team as a Rental Agent.

As a Rental Agent, you will be responsible for assisting customers with their rental needs and ensuring a positive experience throughout the rental process.

This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has strong customer service and administrative skills.

Duties:

Greet and assist customers in person or over the phone with their rental inquiries
Provide information on available rental units, pricing, and lease terms
Conduct property tours to showcase available units to potential tenants
Prepare lease agreements and ensure all necessary documents are completed accurately
Coordinate movein and moveout processes, including conducting unit inspections
Address tenant concerns and resolve any issues that may arise during the rental period
Maintain accurate records of rental transactions, tenant interactions, and maintenance requests
Utilize property management software (such as Yardi) for data entry and record keeping
Collaborate with maintenance staff to ensure timely resolution of maintenance requests

Requirements:

Previous experience in a customer service or sales role is preferred
Strong communication skills, both verbal and written
Excellent negotiation skills to secure lease agreements with tenants
Proficient in Microsoft Office Suite (Word, Excel, Outlook)
Familiarity with property management software (such as Yardi) is a plus
Ability to multitask and prioritize tasks effectively in a fastpaced environment
Attention to detail and strong organizational skills
Knowledge of phone etiquette and professional customer service practices