Account Coordinator - Toronto, Canada - People Corporation

People Corporation

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We are seeking an Account Coordinator to join Prosure Group in Toronto, ON.

Reporting to the Manager, Client Services the Account Coordinator is responsible for the adjudication and claims payment for all HSA and Cost Plus Clients.

This individual will also be responsible for administering, servicing all HAS and Cost Plus group clients, through day-to-day management and high level customer service satisfaction.

The Account Coordinator will:

Adjudicate and pay health and dental claims while assisting client with claims
Prepare and distribute monthly client account statements
Handle all incoming inquiries from clients, sales consultants/brokers and other staff in a timely manner and conduct follow ups when necessary
Initiate required action for response to customer service requests within time requirements
Ensure and provide quality service to both internal and external customers
Communicate to the Manager, Client Services any issues/concerns immediately, that may affect retention
Adhere to all corporate policies, guidelines and statutory requirements
Communicate regularly with clients regarding changes to their benefit plans, claims and other inquiries
Professionally build and maintain effective relationships with clients, staff, sales consultants/brokers, and insurance carriers
Support IT team when needed
Perform other related duties as assigned by the Manager, Client Services

To be successful
as an Account Coordinator
with Prosure Group, you will need:

Superior communications skills both verbal and written
Excellent organizational skills
Superior presentation and communications skills both verbal and written
Excellent customer service skills
Knowledge of MS products including Word, Excel, and Outlook
Ability to work well under pressure, against deadlines and with little supervision
Ability to work independently and in a team environment
Ability to work well under pressure, against deadlines and with little supervision

What's in it for you:

Learn by working alongside our experts
Extended health care and dental benefits
A retirement savings plan with company contributions
A suite of Health & Wellness offerings
Mental Health programs and support for you and your family
Assistance for the completion of industry designations
Competitive compensation

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.