Technicien en Support SDS2 - Sainte-Thérèse - MAGNUS SOFTWARE, INC.

This role offers a unique opportunity to join Magnus Software Inc. as a full-time Support Technician for our SDS2 software.

As a key member of our team, you will be responsible for providing exceptional technical support, troubleshooting software issues, and collaborating with users to resolve IT problems.

Key Responsibilities

• Deliver top-notch technical support and resolve software-related issues efficiently.
• Effectively communicate with users to understand their needs and provide timely resolutions.
• Collaborate with the team to identify and implement process improvements.

Requirements

• Minimum 2 years of experience working with SDS2 software.
• Excellent technical support and troubleshooting skills.
• Ability to work well in a collaborative team environment.
• Relevant certifications in IT or a related field.
• Bilingual in English and French is mandatory.

Seniority Level: Entry level

Employment Type: Full-time

Job Function: Information Technology

Industries: Software Development