Logistics Coordinator - Delta, Canada - Raven Force Couriers

Raven Force Couriers

Verified Company

Delta, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Raven Force Couriers is searching to fill a position for a
Full-Time/Part-Time, Logistics Coordinator/ Customer Service Representative

Responsibilities:

Assist supervisor with warehouse management.
Help warehouse manager with loading/unloading trucks.
Preparing skids for customer pick ups (will require ability to operate a palletjack or forklift; training available).
Act as the main pointofcontact for finalmile deliveries.
Oversee customer's freight through tracing and tracking.
Maintain contact with the airlines, trucking companies and any agents that will be handling the freight to ensure shipper and consignees are aware of any problems.
Ensure service completion and provide proof of delivery.
Manage customer support by responding to and handling all daily customer service requests.
Notify customers of any delays in shipping and dispatching points.
Perform various data management tasks. Scan and manage parcel with minimum sort errors.
Greet customers who come to pick up their parcel at the delivery center. Process pickup requests and enter data in the system.
Accept both written and verbal communications from customers and fellow team members and relay information appropriately.
Ensure the cleanliness of workplaces to ensure that they are always presentable
Follow the occupational health and safety rules in force.
May require to go on a delivery route if shortstaffed.

Requirements:

Demonstrated prior experience in customer service roles.
Previous experience in a warehouse setting.
Excellent communication skills both written and oral.
Experience using a palletjack/forklift is preferred. (training available)
Possession of a valid driver's license.
Proficient in English.
Excellent organizational skills.
Ability to work well under pressure in a fastpaced environment.
Ability to lift 25 pounds.

Who are we?
Raven Force Couriers is a fast-growing logistics company born during a time of adversity. Created during the COVID-19 pandemic, our company has continued to forge through and continue to grow. Now, we are looking for more individuals to help the company reach the next level.

We are an equal opportunity company and fully recognize that each individuals' diverse characteristics, backgrounds and perspectives contribute to a unique and world-class team.

Our number one goal is to ensure complete client satisfaction.

We offer a full range of courier service levels to suit the needs of businesses in the Greater Vancouver Area and throughout Vancouver Island.

When customers are unable to find their desired services, we tailor-make our services to meet any and all expectations for service and reliability.

Pay:
$18.00-$20.00 per hour

Expected hours:
No less than 35 per week

Benefits: