Principal Software Engineer - Montreal - QSC

Description

QSC is a global leader in full-stack AV solutions, delivering cutting-edge technology that transforms collaboration and physical experiences across corporate, education, hospitality, entertainment, and other markets. With a reputation for innovation, quality, and customer-first service, QSC is one of the fastest-growing companies in the industry, redefining how people interact with sound, video, and control technologies.

We are seeking a Lead Principal Software Engineer to architect, design, and develop microservices for QSC's evolving enterprise technology stack. This role will be responsible for building high-performing, scalable, and resilient services utilizing the Microsoft Azure technology ecosystem. These services will power omni-channel experiences across QSC's internal business platforms (such as Salesforce and Oracle) and external customer-facing systems (such as websites, first‑party portals, and applications).

The Lead Principal Software Engineer will play a critical role in enabling strategic capabilities such as software subscriptions, self‑service account management, and personalized experiences, serving as both a technical expert and a hands‑on builder within a fast‑paced, collaborative environment.

Key Responsibilities

Microservices Architecture and Development

• Define and own the architecture for microservices that are highly scalable, secure, resilient, and maintainable.
• Champion best practices for API design (REST, GraphQL) and event‑driven architectures (EDA).
• Write clean, maintainable, and efficient C# .NET Core / .NET 6+ code aligned with modern software engineering principles.
• Build APIs and services that integrate seamlessly with Salesforce, Oracle, web applications, mobile apps, and other enterprise systems.
• Develop Azure‑based CI/CD pipelines to automate builds, deployments, and testing using Azure DevOps.

Omni‑Channel Enablement and Customer Experience

• Deliver microservices that enable seamless omni‑channel experiences across business and customer platforms, ensuring consistency, personalization, and performance.
• Build secure service layers to support customer authentication (SSO, OAuth, Azure Active Directory B2C) and user data management.
• Enable features such as software subscription lifecycle management, self‑service account tools, and dynamic content personalization.

Enterprise Integration and Data Services

• Integrate microservices with enterprise systems including Salesforce Sales/Service/Experience Clouds, Oracle ERP modules, Aria billing solutions, and QSC's proprietary applications.
• Build robust and scalable data services for near‑real‑time data exchange, synchronization, and transformation across platforms.
• Leverage Azure Data Factory, Azure SQL, Cosmos DB, and Azure Storage for backend data processing and persistence strategies.
• Define and enforce data modeling, API versioning, and service documentation standards.

Security, Reliability, and Performance Engineering

• Implement service‑level security using OAuth2, JWT, role‑based access control (RBAC), and Azure Key Vault for secrets management.
• Establish monitoring, telemetry, logging, and alerting practices using Azure Monitor, Application Insights, and Log Analytics.
• Optimize microservices for high availability, disaster recovery, and scalability across global Azure regions.
• Conduct code reviews, security reviews, and performance testing for all services prior to production release.

Technical Leadership and Mentorship

• Serve as a technical leader and mentor across engineering teams, fostering a high standard of technical excellence.
• Lead architecture discussions, code reviews, and technical workshops for internal engineers and contractors.
• Collaborate with enterprise architects, QA leaders, DevOps engineers, and platform owners to ensure system coherence.
• Stay current with evolving Azure capabilities and new architectural patterns, driving continuous innovation within the team.
• Advocate for "shift‑left" practices, ensuring quality, security, and scalability considerations are built early into the development lifecycle.

Experience

• 10+ years of progressive software engineering experience with deep expertise in backend systems development.
• 5+ years architecting, building, and operating microservices on Microsoft Azure.
• Extensive experience integrating with enterprise platforms such as Salesforce and Oracle via APIs, events, and middleware.
• Deep knowledge of .NET Core / .NET 6+, C#, Azure SDKs, Azure DevOps, and modern API design practices.
• Demonstrated experience enabling customer‑facing experiences such as portals, self‑service capabilities, and subscription management.
• Hands‑on experience with Azure Kubernetes Service (AKS) and containerized microservices architecture is strongly preferred.
• Experience applying security best practices for cloud‑native services, including OAuth2, API security, and compliance.
• Experience working in agile development environments and collaborating with cross‑functional teams (UX, Product, QA, Infrastructure).

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, Information Systems, or related field; Master's degree preferred.
• Microsoft Certified: Azure Solutions Architect Expert or Azure Developer Associate strongly preferred.
• Exceptional problem‑solving skills, strategic thinking, and a strong bias toward execution.
• Outstanding communication skills — able to clearly convey complex ideas and technical concepts to both engineering and business audiences.
• Strong passion for innovation, modern cloud technologies, and customer‑centric solution building.
• Self‑starter with the ability to thrive in a fast‑paced, dynamic, and collaborative environment.
• Committed to fostering a culture of learning, mentorship, and engineering excellence.