Payroll Operations Lead - Montreal - Recruit Action inc.

    Recruit Action inc.
    Recruit Action inc. Montreal

    1 week ago

    Description

    Join to apply for the *Payroll Operations Lead role at Recruit Action inc.

    Drive payroll excellence in the mining industry with a 12-month contract role based in Montreal. Leverage your expertise in SAP, PeopleSoft, and Canadian compliance to resolve escalations, optimize processes, and support high-volume operations across multiple systems. Bilingual environment. Strategic impact.

    Benefits

    • 6-month Year-End Contract: $67-84/hour.
    • 12-month Contract: $54-72/hour.
    • Monday to Friday, 9-5 pm.
    • Full-time role, 37.5 per week.
    • Hybrid: 3 days per week in the Montréal office.
    • Collaborative work environment with cross-functional teams.

    Responsibilities

    • Lead payroll service delivery across multiple systems, ensuring consistency, accuracy, and timely processing of employee payments.
    • Simplify and standardize payroll operations to improve efficiency and reduce complexity.
    • Ensure full compliance with Canadian legislation, internal policies, collective agreements, and internal control frameworks.
    • Oversee payroll documentation, validation processes, and maintain audit readiness.
    • Identify and drive initiatives to tighten controls, mitigate risks, and improve adherence to standards.
    • Monitor service level agreements and report on team performance in alignment with stakeholder expectations.
    • Resolve complex and escalated payroll issues in a timely and satisfactory manner.
    • Foster collaborative working relationships with internal stakeholders and third-party providers.
    • Lead process improvement initiatives that enhance payroll service delivery and employee experience.
    • Review operational metrics and implement changes to increase capability, effectiveness, and efficiency.
    • Contribute to a high-performance culture by supporting and developing team members.

    Qualifications

    • PCP or CPM designation (or equivalent) preferred.
    • 7–10 years of payroll experience, including 3–5 years in a leadership or subject matter expert role.
    • Proven experience in large, complex organizations with multiple entities and high transaction volumes.
    • Expert-level proficiency in SAP Payroll or PeopleSoft and associated reporting tools.
    • Experience validating payroll documentation such as SOPs and job aids.
    • Strong analytical and problem-solving skills with ability to manage complex payroll escalations.
    • Demonstrated success in process improvement, standardization, and continuous improvement.
    • Proactive mindset with focus on risk mitigation and service quality.
    • Leadership capability to guide and support team members.
    • Bilingual in English and French.
    • Excellent communication and stakeholder management skills.

    Why Recruit Action?

    Recruit Action (agency permit: AP provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.


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