Intermediate Salesforce System Administrator - Toronto, Canada - University of Toronto
Description
Date Posted:08/04/2023
Req ID: 33268
Faculty/Division:
Ofc of the Chief Information Officer
Department:
Enterprise Apps & Solutions Integration
Campus:
St. George (Downtown Toronto)
Position Number:
Description:
About us:
Your opportunity:
Under the general direction of the Manager, Core SIS System products, you will be part of a dynamic, collaborative and innovative team creating, implementing, and supporting curriculum and
Your responsibilities will include:
- Analyzing, recommending, and designing highly complex software architecture
- Checking that security authorization meets University guidelines and project requirements
- Reconciling business requirements with information architecture needs for highly complex system integration
- Analyzing, recommending and designing technical solutions for highly complex IT problems
- Developing task schedules in concert with project schedules
- Troubleshooting and resolving technical issues
- Ensuring that appropriate development and testing environments were established
Essential Qualifications:
- Bachelor's Degree Computer Science or Engineering; or acceptable combination of equivalent experience
- Minimum five years recent and related experience, including three (3) years as a Salesforce Administrator
- Demonstrated experience with Service Cloud and Experience Cloud
- Demonstrated experience with IT project implementation, including developing project schedules
- Demonstrated experience designing, testing, and modifying processes and workflows within the Salesforce CRM and Marketing Cloud, and ensuring they adhere to industry standards, and are testable
- Experience developing,optimizing, and and supporting database servers, including but not limited to, MS SQL, MySQL
- Excellent communication skills (both oral and written), including strong presentation and graphical communication skills
- Proven ability to work well with a wide range of stakeholders
- Proven ability to create, communicate, and implement technical visions
- Proven ability to find solutions to difficult and complexproblems and to manage multiple projects and assignments simultaneously
- Demonstrated initiative and the ability to work effectively with mínimal supervision
- Ability and inclination to keep technical skills uptodate and relevant
- Ability to maintain the integrity and confidentiality of personal data
- Highly proficient with managing and creating user access roles within the Salesforce CRM and Marketing Cloud environments
Assets (Nonessential):
- Salesforce Certified Administrator Certification
- Understanding of AURA and APEX programming languages
- Understanding of LWC and how they are used and deployed within a Salesforce environment
- Demonstrated experience with Student Success Hub (formerly Student Advisor Link
To be successful in this role you will be:
- Accountable
- Diligent
- Honest
- Problem solver
- Resourceful
- Teamplayer
Closing Date: 08/18/2023, 11:59PM ET
Employee Group:
USW
Appointment Type:
Budget - Continuing
Schedule:
Full-Time
Pay Scale Group & Hiring Zone:
Job Category:
Information Technology (IT)
Recruiter:
Kyla Kara Hewitt
**Lived Experience Statement
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