Customer Service Assistant - Winnipeg, Canada - Home Furniture Villa

Home Furniture Villa
Home Furniture Villa
Verified Company
Winnipeg, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Education:
College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

  • Experience: 2 years to less than 3 years

Tasks:


  • Access and process information
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Maintain records and statistics
  • Order office supplies and maintain inventory
  • Perform general office duties
  • Receive and log complaints
  • Receive payments
  • Sell merchandise
  • Answer written and oral inquiries

Work conditions and physical capabilities:


  • Attention to detail
  • Bending, crouching, kneeling
  • Fastpaced environment
  • Repetitive tasks
  • Work under pressure

Personal suitability:


  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Judgement

Screening questions:


  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Do you have previous experience in this field of employment?
  • Do you have the aboveindicated required certifications?
  • What is the highest level of study you have completed?
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week
More jobs from Home Furniture Villa
See all jobs of Home Furniture Villa