Completions T1 - Calgary, AB TH K
1 month ago
Job summary
We are looking for a Technical Support Analyst to provide technical software and hardware support in a 24/7 service desk environment.The successful candidate will utilize their strong communication, analytical and critical thinking skills to assist our clients in troubleshooting and resolving issues during deployment and ongoing use of Pason's products & services.
This position will support both remote and office-based customers as well as our growing team of field technicians.
- Respond to customer inquiries via telephone or email to provide problem resolutions in accordance with our service standards
- Troubleshoot and resolve complex software, hardware and technical issues for clients
Job description
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