Administrative Assistant - Surrey, Canada - Back in Motion Rehab

Back in Motion Rehab

Verified Company

Surrey, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Part time

Description

POSITION TITLE:
Administrative Assistant

REPORTS TO:
Centralized Administration Manager

LOCATION:
Surrey,
nd
Street, Surrey, BC, V3S 5J9)

HOURS :
Five hours per day, five days a week

HOURLY RATE:
Starts at $18/hour

You will be responsible for working with the administrative team to ensure efficient and effective operations of all administrative functions within Rehabilitation programs and/or Psychological Services.

You will provide administration support in a team environment and ensure all documentation and procedures are completed to meet needs of the programs.

This includes, but is not limited to:

receptionist duties, answering and directing telephone calls, processing referrals, file set up, data entry, sending reports, filing, supporting an interdisciplinary clinical team, and providing exceptional customer service to both external and internal customers.

RESPONSIBILITIES
Any of the following duties as required within an administrative team environment:

Familiarity with Rehabilitation Programs (ie. OR2, OR1 and ASTD) and other services' contracts, targets, obligations and service levels. Understands his/her role in achieving the goals and contractual outcomes.
Reception duties in a busy clinic including greeting visitors, answering questions, assisting clients to complete paperwork and informing staff of client arrivals.
Managing client absences and communicating absences to clinical staff.
Preparing files and ensuring that clinicians have all relevant information and forms to conduct requested assessment and/or treatment.
Data input into CRM for all functions including but not limited to setup, appointments, discharge, and CSQ entry throughout provision of services.
Faxing, uploading and mailing reports as necessary.
Booking interpreters
Maintaining office equip. and general cleanliness of administrative and common areas
File management, including file setup for programs, coordination of discharged files and sending them to storage, pulling files for assessments, and transferring files
Attend and take an active role in administration and staff meetings.
Provide backup and vacation coverage to other administrative team members.
Assist in handling Release of Information requests in a timely fashion and within FIPPA-PIPA and by either the funder or internal standard
Perform other duties and projects as assigned by the Manager.

QUALIFICATIONS

1.

Minimum Qualifications:

Two (2) or more years of administrative support preferred

Education:

High School Diploma or equivalent required.
Postsecondary education in office/clerical or appropriate combination of education and experience is an asset.

2. Skills & Attributes**:

Required

Efficient multitasking in order to carry out job duties while responding to frequent telephone and inperson requests
Superior customer service and interpersonal skills
Exceptional problem solving, communication, and organizational skills
Quick learner
Patience and empathy for working with a diverse clientele

Desirable Skills