Information Security Operations Manager - Montréal, Canada - SSENSE

SSENSE

Verified Company

Montréal, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Description

Founded in 2003, SSENSE is pacing the vanguard of directional retail with its mix of luxury, streetwear, and avant-garde labels.

Currently serving 150 countries, generating an average of 88 million monthly page views, and achieving high double digit annual growth since inception, its field of focus has grown beyond that of a typical e-commerce entity as it explores the nexus of content, commerce, and culture.

More than just a retailer, SSENSE is becoming a cultural protagonist in its own right.

Job Description:

SSENSE is looking for an Information Security Operations Manager to join our rapidly growing technology team.

They will work seamlessly with our Platform and Development teams to drive all aspects of securing SSENSE's corporate infrastructure, information and the design, build, and automation processes of our operations.

We're seeking a security expert with experience in designing and managing security operations enterprise-wide.

As a member of the SSENSE Information Security team, you will work to proactively identify threats to the environment and propose solutions to secure them.

You will work with all other IT teams to establish best practices in ensuring the on-going operations and security of IT services at SSENSE.

While you must be able to communicate effectively with respective stakeholders to help them understand security issues and solutions, you must bring a "hands-on" approach to the role.

RESPONSIBILITIES

Security Operations Strategy

Understand the corporate technology landscape at SSENSE, continuously identify areas for improvement and drive those improvement projects in line with the overall cyber security & compliance program.
Build relationships with stakeholders and evangelise the benefits of a strong cyber security and risk management posture to the organisation
Continuously develop sharp technical skills, quickly getting up to speed on new technology, trends, types of vulnerabilities, exploits and risks to SSENSE's information assets

Security Operations Activities

Manage vulnerability remediation and incident handling across all technology assets at SSENSE
Maintain oversight and governance of security monitoring solutions and ensure timely and appropriate response
Implement new security technologies as required to support a dynamic/challenging business environment
Identify operational opportunities to implement security orchestration and automation capabilities
Manage on call schedule and incident escalations
Lead the mitigation of reported risks from continuous monitoring solutions. Support risk management strategies through data using tools like data dog or other log analysis tools
Manage transition plans for major upgrades or patches
Diagnose and investigate unique and complex systemic problems
Manage security vendor products (e.g., Cisco, EDR, AV, web content filtering, DLP, etc)
Conduct forensic reviews of platforms, systems and devices during and post incident, ensuring that data is properly handled and chain of custody is preserved for potential presentation in court
Assist in the implementation and delivery of formalised information security awareness programs

Reporting and Analytics

Support annual renewal and budgeting needs
Build and manage dashboards and reporting to evaluate and track effectiveness and evolution of security operations measures, including security operations performance indicators and key security risk indicators
Establish and chair monthly security operations governance meetings

People Leadership & Development

Build a team of highly capable security operations personnel who maintain security for system environments working with internal staff and external service providers
Lead hiring efforts and conduct interviews to attract and retain top talent
Hold weekly oneonones, conduct performance reviews, analyze individual KPIs and assess promotion readiness to help each contributor evolve in their roles
Collaborate with Senior Leadership to gage and monitor team engagement and implement solutions to create a transparent, collaborative and productive work environment
Collaborate with Senior Leadership to establish the short term objectives for the department and ensure team's are engaged towards achieving the department's missions

Qualifications:

Bachelor's degree in Computer Science, Information Security, or a related field
A minimum of 6 years experience in Security or Information Technology
A minimum of 3 years leadership experience
A minimum of 2 years experience with Public Cloud (AWS, Google or Azure)
Strong experience with corporate security technologies such as firewalls, antivirus software, End-Point Detect & Respond (EDR), Data Leakage Prevention (DLP), Security Incident & Event Management (SIEM) solutions, etc.
Experience with Linux and Windows System Administration
Experience with scripting automation using Python, Bash a