Inventory Customer Service Representative - Greater Sudbury, Canada - Culligan Water of Canada

Culligan Water of Canada
Culligan Water of Canada
Verified Company
Greater Sudbury, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description
Culligan offers a full line of water treatment products for every problem.

We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations.


We want you to join our team at our SUDBURY location as a Customer Service Inventory Representative _
Tuesday to Saturday_
shift_

The Customer Service Rep is responsible for providing support to our customers and our sales, delivery, and service teams.


Responsibilities:


  • Assist customers in person and on the phone in a professional manner
  • Set up deliveries and book service calls
  • Keep track of inventory, shipping and recieving
  • Cycle counts and shiping to branches
  • Process new contracts, create customer accounts, and schedule installation, as required
  • Print and distribute service work orders and route tickets, close work orders, and bill out once completed
  • Promote and upsell products and services to new and current customers
  • Book walkin and phone sales lead with Sales Team
  • Make accounts receivable collections and related calls, forward outstanding invoices as requested
  • Handle money, run the cash register and POS machine, balance cash, prepare bank deposits, UEI payment transactions, reconcile and balance receipts, payment batches, cash, cheques, petty cash, etc
  • Other related duties as required

What we're looking for:


  • Outgoing, friendly, and helpful
  • Someone who is looking to learn new skills
  • Excellent interpersonal and phone communication skills
  • Ability to multitask in a fastpaced environment
  • Previous customer service experience
  • Intermediate computer skills including the ability to work on multiple computer systems and experience learning and using complex programs

What we offer:


  • Paid time off
  • Benefits and RRSPmatching program after 3 months of continuous employment
  • Intensive CSR training and ongoing support
  • Uniform allowance and new hire startup package

How to apply:

We thank everyone for their interest; however, only those selected for an interview will be contacted.


Job Types:
Full-time, Permanent


Job Types:
Full-time, Permanent


Benefits:


  • Dental care
  • Extended health care
  • RRSP match
  • Vision care

Schedule:

  • 8 hour shift
  • Day shift
  • Weekends as needed

Experience:


  • Customer service: 1 year (preferred)
  • Inventory management: 1 year (preferred)

Work Location:
In person
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