Clinical Coordinator, Community Mental Health - Burnaby, Canada - Fraser Health

Fraser Health

Verified Company

Burnaby, Canada

1 week ago

Posted by:

Sophia Lee

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Description

Detailed Overview:

In accordance with Fraser Health's Vision, Mission and Values, Mental Health & Substance Use program mandates and clinical practice guidelines, and with an emphasis on rehabilitation and recovery and reducing barriers to re-enter the system of care, supports individuals and families with and affected by acute/episodic mental illness and substance use disorders by coordinating the day-to day operation of the mental health & substance use team, enabling care coordination within the local service area and across the care continuum including substance use services, mental health services, regional and provincial services.

Facilitates consistent, relevant and timely treatment on-demand, rapid re-engagement, and access to information and outreach services where appropriate and feasible to assess and/or engage with clients within their own environment and community.

Provides leadership to contracted service providers and interdisciplinary teams in the development, delivery, and evaluation of service delivery to enable effective utilization of client resources.

Establishes strong working relationships with other health care providers and community partners.

Ensures that operations and service planning align with establishing a dignifying, purposeful and trusting relationship with clients, promoting self-determination and independence; encourages knowledge exchange in day-to day activities, and empowers clients and natural supports to connect and engage within their communities.

Ensures that individuals with lived experience and their family members are supported in navigating the health care system.

Responsibilities:

Coordinates the daytoday activities to ensure optimal use of resources and efficient use of clinical staff by methods such as establishing client priorities, assigning and adjusting work assignments, ensuring that necessary resources are available, promoting a positive team environment, and ensuring that staff have access to critical incident debriefing.
Supervises designated clinical staff by participating in performance evaluation, assisting in planning staff training, development and orientation requirements, and developing, organizing and implementing inservices and education programs for staff in collaboration with the Manager. Participates in the recruitment of new clinical staff by acting as an interview panel member, developing interview questions, and making recommendations to the Manager regarding hiring decisions. Conducts client file reviews by reviewing clinical records ensuring that they are complete and clinically sound.
Provides a linkage between community mental health and substance use programs, the acute care hospitals, and community residential facilities by performing duties such as leading and participating in intake meetings, client reviews, discharge planning rounds, case conferences to review cases that may require followup and meeting with the Mental Health & Substance Use Clinicians to discuss new referrals or those currently on caseload.
Assists staff in resolving complex clinical issues by providing clinical consultation, role modeling, instruction, and coaching with problem solving. Oversees the development of joint care plans by methods such as providing reminders to staff and reviewing and monitoring care plans to ensure proper completion.
Participates with patients, families, community supports, interdisciplinary treatment teams and facility care providers to coordinate services, manage cases and facilitate meetings.
Oversees and maintains referral log and waitlist system by recording referrals and waitlist decisions by team. Contacts referring parties periodically to obtain referral updates and records same.
Educates and provides consultation to clients, families, healthcare professionals, and facility staff based on identified learning needs on issues related to high risk factors, recovery and current community practice relevant to serious and persistent mental illness and substance use.
Maintains client records by methods such as documenting client assessments, charting client information via PARIS and/or other clinical information systems, preparing progress notes and reports in accordance with established standards, policies and procedures to meet regulatory requirements and documenting for future reference and ensuring that access to and disclosure of information and records are in accordance with the Freedom of Information Act.
Maintains a variety of records such as program activities, workload statistics, and monthly reports by methods such as recording information into approved formats, collating data, analyzing trends, accounting for variances, preparing reports as required, and making recommendations to the Manager. Ensures staff compliance with statistical documentation regarding client information systems by reviewing data information and providing reminders to staff.
Provides leadership, in conjunction wit